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    parcel tree (dhl)

    last night i booked a slot in with parcel tree for dhl to come pick my item up for today,
    however no dhl person showed up 2day have been waiting all day in the house and my internet has been disconected aswell so its just mayhemm at the min.
    just wondering anybody in same situation as me?
    whats the best way to resolve this?
    has anybody been in same situation as me and what had happned?
    i have emailed parcel tree and they said they will check with depo and its been over an hour since i last heard from them.
    so i have emailed them again 20 mins ago and still no reply
    any help,advice appreciated

    7 Comments

    I booked yesterday and was collected today no probs although last week a delivery didnt arrive til almost 7pm as the driver had a heavy day, in the email from parceltree there is a reference number and a direct number for DHL to chase it up.

    Hi Sir D*******, The current status of your parcel reference number: … Hi Sir D*******, The current status of your parcel reference number: DH12345 is that this collection request is now being processed.DHL has confirmed this collection and given this refrence number: 58970001You can phone DHL if you are worried or in case its getting late for collection with this reference number on 08702400555

    Banned

    cant you ring them?

    Original Poster

    ever time ive used parcell tree i have never been given or sent an email confirmation,
    but i find parcel2go much better to be honest,
    i cant see dhl comming now to pick the item up.

    Original Poster

    sassie;2871549

    cant you ring them?



    they dont have a number and i dont have a refrence/tracking number to provide
    so just waiting for parcel tree to get back to me when ever that is

    What showing in your account on parceltree? Has the money been taken from your paypal (or whatever source you paid from)?

    Original Poster

    harlzter;2871581

    What showing in your account on parceltree? Has the money been taken from … What showing in your account on parceltree? Has the money been taken from your paypal (or whatever source you paid from)?



    yeah money was taken out from paypal however no email from parcel tree and no dhl turned up to pick my item up,am ****** of as i stayed in all day,
    ive emailed parceltree and they stated therechecking with depo and still not got backto me

    Any update on this khalifazed as I was going to use Parcel Tree but am reconsidering.
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