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    Parcelforce & Sky

    Anyone else have problems with these?

    Been waiting for a Router from Sky for a while and activation date, so didn't think nothing of it as no activation date had been set...

    Then, no broadband on the 18th, so phoned Sky and asked when the activation date was supposed to be. Found it was the 18th, so asked where the Router was and why I wasn't informed of the date.

    Apparently, an attempt of delivery was made on the 13th (no card posted) and all they could do is ask me to deal with Parcelforce. With regards to activation date, they would resend the letter (pointless task at this stage).

    Ok, so rang Parcelforce and arranged a redelivery to another address on 20th (free of charge as they had not left a card). Nothing turned up. Checked online this morning and can see that they attempted delivery, which they hadn't as I had the parents sat waiting all day and if they had, surely they'd have left a card, which they hadn't.

    Phoned up this morning to see how what they can do and all they would do is arrange redelivery again for tomorrow and investigate at the depot it was sent from.

    What exactly can anyone do in these situations, it's not as if kicking off will get you the item delivered any quicker and people awaiting these deliveries seem to have the $hit end of the stick.

    4 Comments

    Flippin eck, PF are messing you about a bit, do you live in the middle of nowhere or something?
    One option could have been to get it delivered to your nearest Post Office and then you pick it up from there. They charge 50p for that, I think.

    Original Poster

    Not in the middle of nowhere, just on the outskirts of Barnsley...

    Did have the option of Post Office, but still the same problem applied with the opening times as to why I can't have it delivered to my home address which is why I chose the 'rents...

    By the time it arrives though I suspect I could have picked it up from the old PO on Saturday.

    Browni

    Not in the middle of nowhere, just on the outskirts of Barnsley...Did … Not in the middle of nowhere, just on the outskirts of Barnsley...Did have the option of Post Office, but still the same problem applied with the opening times as to why I can't have it delivered to my home address which is why I chose the 'rents...By the time it arrives though I suspect I could have picked it up from the old PO on Saturday.


    I know Barnsley pretty well :-D
    I hope you get it sorted soon, good luck.:thumbsup:

    Original Poster

    Aye, Barnsley is a memorable place for most...

    Sure if it isn't sorted, you'll all get to see me moan some more.
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