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    PayPal and limit on payments

    Received this email today:
    "We are sending you this notice because you have received more than 650.00 GBP in total payments to your PayPal account.

    PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive more than the set limit in total payments. Please log into your account, go to the Account Overview page, and follow the instructions there about how to provide the required information. These steps need to be completed as soon as possible to comply with this regulation."

    That's a little over £650.00 in seven years - huge amount isn't it!:) Same address, save telephone number, same bank account - and yet they need verification that these details are legit! Anyway, I went through the procedure (direct on the site since I was unsure about the email), and found my account held in suspended animation until I confirmed my details and received an automated phone call.
    Pleased to say that all is well between Paypal and myself now.
    Has anyone else had to do this?

    11 Comments

    I've never got an email - I've deffo received more than £650 in the last couple of years

    I had this a couple of months ago, once i had registered a credit card with them and gone through all the confirmation stuff they ask for it was fine..

    Don't worry they do this to a lot of people, they did the same thing to my aunt..

    you sure not a scam??

    Banned

    deffo not a scam its not unusual at all for them to do this

    Original Poster

    DIVA1977;2965264

    you sure not a scam??


    No scam. I went direct to PayPal rather than use the link in the email. I found the same details as I logged into my account.

    yes i had to verify and they called me-it wasnt a scam-they had suspended my account. All was well straight after i followed the procedure!

    Banned

    i had this two a few months back, again i went direct to paypal site, not through link to double check it was real. and they juat wanted to confirm details make sure i was who i said i was

    lisa x

    i had this aswell it was a pain i must say as the details they wanted i didnt have like the codes,the code on my statement didnt match as i changed my cards 2 days before so i had to wait another month.
    i phoned them up and i could not understand them.
    it took me nearly 2 months to sort it out and finally last week its all ok now.
    so i would say notthing to worry about.

    hey i just had another email about 2 hours ago and they stating i have received more money in my account this year and they need more info however i cant see on there site what information is required.
    i just submited my deatils last week and everything was ok now they have sent another email and limited my account.this is crazy they limited use my account i submited all my details and eveything was ok now they have limited my account again.
    crazy

    i got that a few years back, when I was shotting.

    khalifazed;2969831

    hey i just had another email about 2 hours ago and they stating i have … hey i just had another email about 2 hours ago and they stating i have received more money in my account this year and they need more info however i cant see on there site what information is required.i just submited my deatils last week and everything was ok now they have sent another email and limited my account.this is crazy they limited use my account i submited all my details and eveything was ok now they have limited my account again.crazy



    should be a notification on your account saying what they require....... i think it may be business details they require now ......
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