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    Paypal dispute help please

    Hi everyone, I sold xbox 360 heat sinks on ebay and the buyer said they were faulty. I knew they weren't faulty so i refused to give him a refund. He opened a dispute and he won. He returned the heat sinks and i received them today but they are not in the same condition i sent them. He has screwed so far into the heat sinks that they're all bent and worn away. Can i dispute this with paypal or is it my word against his? Any help will be really appreciated. Thank you.

    12 Comments

    Your word against his unless you have pictures of them before they were sent away.

    Banned

    just move on. you wont get anywhere

    Original Poster

    Hi, Thought so. Thank you.

    Buyers have all the rights seller have none.
    As above photo of item to prove condition before sending is best.
    Also send recorded delivery to prove it arrived

    too many conners today, it's a joke really, PP let people get away with virtually murder... They all know the system and abuse it.

    More than likely you didnt get your heat sinks back, you got his faulty one, he has swapped them over.

    You have his address. I'd send the boys round...

    Original Poster

    jasonodell;7022525

    too many conners today, it's a joke really, PP let people get away with … too many conners today, it's a joke really, PP let people get away with virtually murder... They all know the system and abuse it.More than likely you didnt get your heat sinks back, you got his faulty one, he has swapped them over.You have his address. I'd send the boys round...



    He probably did send his faulty ones. I wish i kept the serial numbers now.

    Can he prove he posted them back?

    Original Poster

    Kermit2004;7022580

    Can he prove he posted them back?



    Hi, yeh he sent them recorded delivery

    some people should be ashamed of themselves..sounds like he is having you on but PAYPAL will be on his side! sorry matey

    Original Poster

    ARNOLD115;7022617

    some people should be ashamed of themselves..sounds like he is having you … some people should be ashamed of themselves..sounds like he is having you on but PAYPAL will be on his side! sorry matey



    Yeh i think he's having me on too. I haven't got pictures for proof either.

    ebay is a joke at the moment everything goes the buyers way cant even leave bad feedback for non payers,so wrong and they charge a fortune in fees too .........

    Original Poster

    DAKOTA4;7023353

    ebay is a joke at the moment everything goes the buyers way cant even … ebay is a joke at the moment everything goes the buyers way cant even leave bad feedback for non payers,so wrong and they charge a fortune in fees too .........



    Yeh i knw what you mean. I sold a ps3 and they took about £12 in fees.
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