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    paypal dispute. need help.

    Banned
    ive submitted a claim to paypal.
    but its saying requiring my action.
    but i dont know what to do.
    Any ideas?

    23 Comments

    Banned

    You've got to send the item off and then give them the tracking number

    Original Poster Banned

    lumoruk;4568508

    You've got to send the item off and then give them the tracking number



    huh?
    Im the buyer in this case.

    Banned

    then paypal want you to respons to whatever they have asked, it will tell you want they want

    Banned

    rogerdodger;4568531

    huh?Im the buyer in this case.



    You've not received the item yet or you have and it's damaged, what's the problem? Answers will help us better understand what they are wanting to know from you.

    Original Poster Banned

    lumoruk;4568554

    You've not received the item yet or you have and it's damaged, what's the … You've not received the item yet or you have and it's damaged, what's the problem? Answers will help us better understand what they are wanting to know from you.



    Im the buyer, seller hasnt responded to my emails sicne i have paid.
    i havent received the item yet.
    Paypal is saying requiring more action from me.

    "What happens next

    If you still haven’t received your item, you don’t need to do anything. We will review the information submitted by the seller and contact you with any developments by 9 Mar. 2009.

    If you've resolved this problem, you can cancel this claim anytime."

    "Supporting documents

    Files (0)

    You haven't submitted any files.

    Faxes (0)

    You haven't submitted any faxes.
    "

    Thats what i see, the seller has submitted a tracking number but it just says Royal Mail and "Tracking number: 00000000000000000000000000"

    So that itself seems fake.

    Banned

    have you esculated this, as until then it is just emails sent between the two, so seller has responded, now its your turn

    give them a quick ring and point out the non tracking number and they will find in your favour

    Original Poster Banned

    sassie;4568644

    have you esculated this, as until then it is just emails sent between the … have you esculated this, as until then it is just emails sent between the two, so seller has responded, now its your turn



    no seller has not responded.

    Original Poster Banned

    dmissy13;4568651

    give them a quick ring and point out the non tracking number and they … give them a quick ring and point out the non tracking number and they will find in your favour



    i think i will ring them tomorrow.
    Are they open tomorrow? As its been a busy week.

    PayPal Customer Service:

    08707 307 191
    00353 1 436 9004

    6.00 a.m. to 10.00 p.m. Monday to Friday
    8.00 a.m. to 10:00 p.m. Saturday
    9.00 a.m. to 10.00 p.m. Sunday

    rogerdodger;4568661

    Are they open tomorrow? As its been a busy week.





    Is there a "question of the week" category?
    This must surely come in the top three.

    Banned

    im sorry i dont ish to appear rude but you post isnt making much sense

    Original Poster Banned

    Well i dont get whats so difficult to understand.
    ive bought an item, havent received it, havent received any info from the seller.
    Filed a dispute with paypal.
    Now their asking me for additional info, of which i dont know where to put in or eve know what information is needed.

    just give them a ring it will be quicker and easier on the phone

    Original Poster Banned

    sorted.

    Hey Mr Dodger was this about your Macbook? Have you managed to get another yet? Did you buy the last one off ebay?

    Banned

    just out of criousity what is it they wanted?

    Original Poster Banned

    bazzaric;4576477

    Hey Mr Dodger was this about your Macbook? Have you managed to get … Hey Mr Dodger was this about your Macbook? Have you managed to get another yet? Did you buy the last one off ebay?



    Bought it off ebay.
    It was some con person. never received it.
    got my funds back!

    Still looking to buy one..

    Original Poster Banned

    sassie;4576484

    just out of criousity what is it they wanted?



    it was an error on their part..
    Even the woman on the phone was like oh there isnt anything to click on..

    Banned

    rogerdodger;4576513

    it was an error on their part..Even the woman on the phone was like oh … it was an error on their part..Even the woman on the phone was like oh there isnt anything to click on..



    stupid lot, no wonder it made no sense to me then, glad you got it sorted, :thumbsup:

    Original Poster Banned

    sassie;4576528

    stupid lot, no wonder it made no sense to me then, glad you got it … stupid lot, no wonder it made no sense to me then, glad you got it sorted, :thumbsup:



    thanks

    rogerdodger;4576507

    Bought it off ebay.It was some con person. never received it.got my funds … Bought it off ebay.It was some con person. never received it.got my funds back!Still looking to buy one..



    Well, I don't know how i'm going to get on with my one, so it may be back up for sale soon

    Original Poster Banned

    bazzaric;4576586

    Well, I don't know how i'm going to get on with my one, so it may be back … Well, I don't know how i'm going to get on with my one, so it may be back up for sale soon



    haha.
    ive possibly sourced another locally.
    That is a better price than the other one.
    So will see.
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