hi someone opened a paypal dispute claiming item hasnt been recieved, on the 29th of july, item was delivered on the 30th of july, yet they still wont close the dispute after numerous emails, what are my options? i have 2 options 1.grant full refund, (not an option as i have tracking number with city link which confirms delivery) 2. option is escalate , what does this entale for me? or are there any other options available to me?
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