Paypal / ebay guidance appreciated

Banned
Any help appreciated. I bought item 320207689860 (Wharfedale 160GB Digital T.V recorder) and paid instantly. The seller then totally ignored my requests for when the item was posted so after a week I raised a paypal dispute as the item had not arrived.

The seller then input a false parcelforce tracking number.

Then the recorder turned up. I paid £15 for recorded insured postage but seller only paid £10 for uninsured standard parcel service, hence him having to put in a fake parcelforce tracking number. Anyway, i could live with this and closed the dispute. Seller even missed off my house number and street from the parcel!

After then checking the recorder, it was clearly not new as listed. It was scratched, the stand, manual and batteries were missing and it even had a recording on the recorder! It is also faulty in that it stops timer recordings after a few minutes.

The problem now is that paypal will not allow me to re-open the original dispute or even raise a new one. i then tried to report the problems via ebays "item not received or not as described process" but I just get the following error message:-

Because you purchased the item on the eBay website in United States, you have to report the problem on this local eBay website. To report the problem about an item Wharfedale 160GB Digital T.V recorder (320207689860), go to item not received or not as described process on eBay US site.

I purchased from a UK seller on the UK site so am now stuck as to what my options are short of taking him to a small claims court. Trouble is I dont know his address. Any help greatly appreciated.

To cap it all off, he negged me!

15 Comments

His address should be on your paypal transaction. Might be worth giving paypal a ring t see what you can do. sorry i cant help more

Original Poster Banned

thanks but address on paypal just has my address and his email address.

To cap it all off, he negged me! :?

Original Poster Banned

ebay invoice just states:-

Seller Information:claire fouldsworksop, Nottinghamshire s81 0jb

Original Poster Banned

smithyp1;1522316

To cap it all off, he negged me! :?


Gave me negative feedback :thumbsup:

smithyp1;1522316

To cap it all off, he negged me! :?



Ahhhhh i get it now...:roll:

request contact details from ebay and ring her up...or ring the credit card company

Now the paypal dispute has closed there is nothing you can do. Call paypal the should have checked the tracking number and found it to be false and not of closed the dispute but because you opened the dispute for not recieving the item you cant open another dispute to the condition of the item. you may have to take the loss on the chin.

Original Poster Banned

dmissy13;1522405

Now the paypal dispute has closed there is nothing you can do. Call … Now the paypal dispute has closed there is nothing you can do. Call paypal the should have checked the tracking number and found it to be false and not of closed the dispute but because you opened the dispute for not recieving the item you cant open another dispute to the condition of the item. you may have to take the loss on the chin.


Got her address now so will issue a small claim against her. Will she be obliged to attend?

csiman;1522590

Got her address now so will issue a small claim against her. Will she be … Got her address now so will issue a small claim against her. Will she be obliged to attend?



have you tried telephoning her? may be that easy

Go round to her house and smash her face in... :P

i like don's idea!

donbreach;1522685

Go round to her house and smash her face in... :P



I like this idea the best, shall we all come to back you up????? X

Original Poster Banned

bankofmumndad;1522747

I like this idea the best, shall we all come to back you up????? X


I think I'd need it. Found a pic of her (one on left) :-

bebo.com/Pho…091

Let us know how you get on
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