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    PAYPAL RANT - GRRRRRR............

    Paypal are useless with help and support, i know its a secure site and they have to be careful but Grrr im well annoyed!

    at some point in the past i must have had a paypal account and had my bank account attached to it...
    I dont remember having a different account and ive tried the email addresses ive had in the past to find my password with no luck.
    Ive tried every option to find out what this account was and cannot find it.

    My current paypal account has quite abit of cash in it now and i need to withdraw it!
    Paypal wont let me add an account as the bank account is already registered to a paypal account.
    This is areally annoying, so i email ed them to mention my problem.
    They told me to log in to the account and cancel it.
    well maybe im thick but an email saying im struggling to remember the account, let alone log into it and all i get is "please log into the account" WTF!
    How does this help me?

    So now my only option is to go to town with ID and bills and open a new bank account, transfer the cash, verify the account and then withdraw it and close the bank account again.
    Grrrrrr....useless tw*ts!
    unhappy!

    22 Comments

    'at some point in the past i must have had a paypal account and had my bank account attached to it...'

    hows that their fault? its security..... its your fault for forgetting your email/not closing the previous account.

    Original Poster

    i know thats not their fault, but they cant give me to email addy if i give them the bank account details?
    If im the holder of the account and i can verify if they charge a payment from me or something.
    There are ways of me proving my bank account is mine, and then maybe they could send me the email addy? or remove the accont from the paypal account?

    Great now they have just barred my current paypal account saying they need to screen my account by law due to people using paypal to launder money...
    :x

    adamck;7051747

    i know thats not their fault, but they cant give me to email addy if i … i know thats not their fault, but they cant give me to email addy if i give them the bank account details?If im the holder of the account and i can verify if they charge a payment from me or something.There are ways of me proving my bank account is mine, and then maybe they could send me the email addy? or remove the accont from the paypal account?Great now they have just barred my current paypal account saying they need to screen my account by law due to people using paypal to launder money...:x


    you're only supposed to have one account anyway - the lame thing is now you'll have to wait 180 days to get your money out now.

    Original Poster

    but i dont remember having another account! and i dont remember adding my bank too it!
    so what if someones used my bank details for their scam account? then what? i cant cancel, neither can paypal?
    Basically im ****** at the moment, and to add to the fun....paypal need me to verify my bank account now too...oh but wait I CANT...

    Banned

    Just Paypal Gift The Money To A Mate If U R That Desperate And Get Them To Withdraw It

    Banned

    [COLOR="DarkGreen"]So in summary: Paypal have done absolutely nothing at all wrong, and are trying to protect you.[/COLOR]

    vibeone;7052086

    [COLOR="DarkGreen"]So in summary: Paypal have done absolutely nothing at … [COLOR="DarkGreen"]So in summary: Paypal have done absolutely nothing at all wrong, and are trying to protect you.[/COLOR]



    Bwahahaha :thumbsup::-D

    You will probably have to go into your bank and sort this out but you may wanna take an adult with you ,

    Original Poster

    cool, ill take my mum as parental guidance for her 25 year old son....
    although im sure im old enough to manage my own bank account by now...

    I know paypal are protecting me, but they are also holding ££££'s of my money and making it impossible for me to get without having to open a new bank account and spend weeks verifying it all.

    if they charge my account XXp and then ask me to verify how much they charged me, then that would prove im the account holder, then maybe they could send me my email address and sonme security Q's and i could be sorted...
    I could even send a photocopy of my passport for proof if they needed it, its just crazy they dont have ANY plan of action when this sort of thing happens.

    adamck;7052350

    cool, ill take my mum as parental guidance for her 25 year old … cool, ill take my mum as parental guidance for her 25 year old son....although im sure im old enough to manage my own bank account by now...



    Sorry couldnt resist but seriously though only your bank can sort this as only they can verify who you are,

    Original Poster

    how can my bank help?
    paypal's problem is they say the account is already attached to a paypal account.
    I dont know the account and ive tried every email address ive ever had and they are all not recognised.
    my bank wont get involved as it cant do anything with my paypal account, its nothing to do with them!

    adamck;7052414

    how can my bank help?paypal's problem is they say the account is already … how can my bank help?paypal's problem is they say the account is already attached to a paypal account.I dont know the account and ive tried every email address ive ever had and they are all not recognised.my bank wont get involved as it cant do anything with my paypal account, its nothing to do with them!



    Suerly your bank must have some record of you transfering money to a paypal account at some point?

    Banned

    tonyg1962;7052378

    Sorry couldnt resist but seriously though only your bank can sort this as … Sorry couldnt resist but seriously though only your bank can sort this as only they can verify who you are,


    bank wont be able to help.

    Banned

    have you done the obvious and tried to recover your email address

    paypal.com/uk/…ery

    Banned

    tonyg1962;7052446

    Suerly your bank must have some record of you transfering money to a … Suerly your bank must have some record of you transfering money to a paypal account at some point?


    wont have the email address though

    Banned

    adamck;7052350

    cool, ill take my mum as parental guidance for her 25 year old … cool, ill take my mum as parental guidance for her 25 year old son....although im sure im old enough to manage my own bank account by now...I know paypal are protecting me, but they are also holding ££££'s of my money and making it impossible for me to get without having to open a new bank account and spend weeks verifying it all.



    [FONT="Century Gothic"][SIZE="2"][COLOR="DarkOliveGreen"]It's impossible because you are incapable of remembering a simple email and password combination.

    Paypal have done absolutely nothing at all wrong here. Not a sausage.[/COLOR][/SIZE][/FONT]

    Original Poster

    i know, i dont blame them, but...they should know this happens! and what if its not my fault either,what if its a paypal error OR if my bank has been added by someone else!?
    im not incapable of remembering simple emails and passwords, i run a hosting server and i work in IT, i have to remember over 300 email addresses and passwords for users, their accounts and our servers both internal and external.
    Ive tried the recovery and nothing is found using my email addresses, so that leads me to think i never had another paypal account!

    Banned

    adamck;7052690

    i know, i dont blame them, but...they should know this happens! and what … i know, i dont blame them, but...they should know this happens! and what if its not my fault either,what if its a paypal error OR if my bank has been added by someone else!?im not incapable of remembering simple emails and passwords, i run a hosting server and i work in IT, i have to remember over 300 email addresses and passwords for users, their accounts and our servers both internal and external.Ive tried the recovery and nothing is found using my email addresses, so that leads me to think i never had another paypal account!


    What? :w00t:

    it recovers your email address from your name & postcode!

    Original Poster

    !!!!! LIFE SAVER!
    Ive tried all the other options i could find and they all lead me to enter 3 email addresses i might have used!
    Ive found the account now!
    Thanks dude, saved me so much time! REP ADDED CSIMAN

    Banned

    adamck;7052690

    So now my only option is to go to town with ID and bills and open a new … So now my only option is to go to town with ID and bills and open a new bank account, transfer the cash, verify the account and then withdraw it and close the bank account again.Grrrrrr....useless tw*ts!unhappy!



    adamck;7052690

    i know, i dont blame them, but...they should know this happens! and what … i know, i dont blame them, but...they should know this happens! and what if its not my fault either,what if its a paypal error OR if my bank has been added by someone else!?im not incapable of remembering simple emails and passwords, i run a hosting server and i work in IT, i have to remember over 300 email addresses and passwords for users, their accounts and our servers both internal and external.Ive tried the recovery and nothing is found using my email addresses, so that leads me to think i never had another paypal account!

    Banned

    adamck;7052789

    !!!!! LIFE SAVER!Ive tried all the other options i could find and they … !!!!! LIFE SAVER!Ive tried all the other options i could find and they all lead me to enter 3 email addresses i might have used!Ive found the account now! Thanks dude, saved me so much time! REP ADDED CSIMAN


    Bizarre! Its the big option stating 'recover email address' on the login page :-D

    Oh well, glad u r sorted!

    Given that the last 4 numbers of debit/credit cards are shown on till receipts, I'm not sure I like that email recovery option (unless there are further checks after that front page). Seems an open door for people to hack accounts.
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