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    PayPal - Resolve Case Screen - Wont Accept Telephone Number?

    I have a case on PayPal because I transferred gift Payments from my cousins account to my account as it was my money and they held the payments thinking of this as a little suspicious?

    Now I don't know how to un-hold the payments so I'm trying to say the buyer came to my house and picked the goods up but the Resolve Case screen is asking for a telephone number and wont accept my telephone number?

    Anyone had this problem before?

    Thanks in advance.

    5 Comments

    Make sure you haven't put a space infront of the number..or after if you cut and paste...That sometimes causes problems..

    Original Poster

    rockyfella;7566561

    Make sure you haven't put a space infront of the number..or after if you … Make sure you haven't put a space infront of the number..or after if you cut and paste...That sometimes causes problems..



    Thanks double checked, it asked for an ext number i put that in as 01254 and the other box contained the remainder of my number but it still says Please enter a valid telephone number.

    No info box next to it to state how they wish for me to input my telephone number, such a hassle

    maybe ring paypal and see if they can sort it out, if its not for a sold item on ebay i wouldnt of thought they could hold your money.

    I think ext stands for extension not area code, I think you should put your whole number in the other space

    it might want the international code 44 for uk

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