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    Payperdrop website down and no collection- help!

    Hey everyone,
    Payperdrop were supposed to collect a home cinema that I sold through the for sale thread- but didn't turn up today. The parcel was left with the front desk in my building, and I know/trust them enough that if DHL had turned up when they were away for 5 mins, they'd not lie about it. This is the first time payperdrop haven't collected; and now the website payperdrop.eu/payperdrop.eu/ is saying 'this website is temporarily unavailable'.
    Anyone got a clue what's going on? I've told the buyer that i'll sent it via Royal Mail Parcels if they don't get back to me within a few days, but obviously having paid for payperdrop i'd rather find out if they are going to collect it or not.
    As i'm typing this the buyer has pm'd me back to say it's not urgent so kudos to him! But, grrr sloppy service!!!

    13 Comments

    Ring them?

    My dad was gonna use them for something he sold on ebay and apparently they have gone out of business

    bennype73

    My dad was gonna use them for something he sold on ebay and apparently … My dad was gonna use them for something he sold on ebay and apparently they have gone out of business



    wheres that info come from, I was speaking to 2 from Payperdrop yesterday

    as i said i suggested them to my dad and he said they'd gone bust but its aload of rubbish as their ebay shop is still there

    Original Poster

    I doubt they've gone bust- it's a no-overhead business, the only way they'd stop is if the couriers raised their price cutting Payperdops profit margins.
    I can't check their phone number as the site is down... anyone got it? I'm *kind of* presuming they've maybe got computer or server problems and cant retrieve orders til it's sorted... else, why would the site be down?

    could try emailing them, dunno if it will help though [email protected]

    Hope it isn't true I booked last night!! The website was playing up then though. I'm guessing it is just the christmas rush?

    Here is the number:
    0871 218 0506

    good luck x

    Banned

    Well, the website is still down and the only listings on eBay are just classifield ad's which haven't expired yet. I haven't rung the number but thenthey never answer the phone anyway so that's no indicator of them still being in business or not!

    They were off line a couple of weeks back, saying that they were having a dispute with the couriers, so maybe they have lost their contract?

    I was going to use them tomorrow, anyone know a resonable courier at similar prices?

    Original Poster

    Still not been able to resolve this. I'm going to try again late this afternoon and if there's still no reply check prices for RM and DHL direct.

    I've always got the impression that it's a business run by one bloke from his house, as pinkladymel says, perhaps it's just the christmas rush has become too much- that would explain why they've (hopefully temporarily) dropped the auction listings and booking through the website- to catch up with current bookings.

    If anyone does hear anything, please repost here. I'll do the same

    On Sunday I booked a package to be collected for Tuesday. All appears to be fine, DHL came and collected a couple hours ago.

    -Lew

    Banned

    PPD are history

    DEAR CUSTOMER, IMPORTANT ANNOUNCEMENT: … DEAR CUSTOMER, IMPORTANT ANNOUNCEMENT: PAYPERDROP IS CURRENTLY UNDERGOING SOME EXCITING CHANGES; BOTH TO ITS WEBSITE AND SERVICE.OUR SITE WILL BE RE-OPENED THIS WEEK, FOR EUROPEAN AND INTERNATIONAL DELIVERIES. (ALL SERVICES, PROVIDED VIA DHL, HAVE NOW ENDED). GREAT NEWS !! ON JAN 14 2008, WE WILL BE LAUNCHING OUR VERY OWN HOME COLLECTION AND DELIVERY SERVICE. IF YOU WISH TO KNOW MORE ABOUT THIS, PLEASE CLICK ON THE FOLLOWING LINK : ]https://www.logiforms.com/formdata/user_forms/13508_2080145/55231/MAY WE TAKE THIS OPPORTUNITY TO THANK ALL CUSTOMERS, NEW AND OLD, HOME AND BUSINESS USERS, FOR THEIR CUSTOM, THUS FAR. WE LOOK FORWARD TO PROVIDING YOU WITH OUR GREAT UK SERVICE, DEDICATED TO THE HOME DELIVERY MARKET, IN THE NEW YEAR. MERRY CHRISTMAS - FROM MEL AND ALL THE TEAM.


    I used Parcel2Go today but it was £7.04 an item. I'm trying ]MH Direct tomorrow as they are slightly cheaper at £6.85 and it's still DHL.

    lol, i was just about to post that
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