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    PC Help please (or rather web help I think!).

    I have posted before but can't find it at the mo.

    My boss has a home laptop and when he goes onto hotmail on it he signs in BUT then it comes up saying " page not displayed error dks/urs " or something like that (he was telling me from memory).

    Can anyone think why he can use the net other than that on his laptop and can log into his hotmail from any other pc but not on this laptop? I have tried to search for answers on hotmail but can't find anything.

    9 Comments

    Is he using firefox by any chance this sometimes has issues with hotmail and xbox.com

    Original Poster

    No, he doesn't have firefox at all

    its very vague tbh would need more info, get your boss to have a word with the IT Support guys at work maybe??

    Original Poster

    We've been down that route (they refuse to touch personal stuff) and are now left with getting PC World out at £70ph

    sounds like malware has found its way on to the laptop. I suggest you disconnect it from the network, clear all internet files, run spybot, a good antivirus and hijackit and look for suspicious entries.

    Original Poster

    Okay thanks. It has McAfee antivirus

    I wouldn't touch McAffee with the proverbial barepole. I've seen both that and Norton fail to detect a fairly simple virus that I knew was on the machine.

    Use AVG. It's free and, in my opinion, is a much better tool.

    fruityloops

    I have posted before but can't find it at the mo. My boss has a home … I have posted before but can't find it at the mo. My boss has a home laptop and when he goes onto hotmail on it he signs in BUT then it comes up saying "page not displayed error dks/urs" or something like that (he was telling me from memory).Can anyone think why he can use the net other than that on his laptop and can log into his hotmail from any other pc but not on this laptop? I have tried to search for answers on hotmail but can't find anything.



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