PCWorld Website Store Discrepency

Can anyone help, I was on the PCWorld website this afternoon and noticed they had a particular graphics card at a special web only price a Sapphire ATI Radeon 4850 at £122, but it was out of stock at my local branch. However afterwards I happeneed to pop into the same branch and noticed a few on the shelf. I rushed home (a 5 minute drive) to click and reserve. Only to find it out of stock!

Now it certainly didn't sell out, it was 5-10 minutes before closing time, and it was definately the same model, st the full web quoted price.

I'm annoyed and confused, is there any way to get the cheaper price?

9 Comments

If you reserve online and the store has less than 3 it will say out of stock. Store should the match web price.

I usually just take the item to the till and tell them to match the web price. They can check this on the till. Never failed for me.

It could be that they have had a delivery and the stock hasn't been updated yet or it could be that the stock levels are wrong and need to be corrected. If in doubt you should of asked the assistant about it, they would probably of put one away for you if you had asked. They would of certainly of kept it to one side until you went tomorrow to pay for it if you had explained about the website.

special web only price gives it away?!



Means nothing, done it loads of times at a couple of different stores.

Original Poster

Thing was I never expected it to show out of stock, didn't think they would honour their click/collect thing while in store.

I work at PC World, as I said if there are less than 3 in stock it will show as out of stock online... My store matches web-price (just explain to them the situation.)

Original Poster

kelly1987;4992811

I work at PC World, as I said if there are less than 3 in stock it will … I work at PC World, as I said if there are less than 3 in stock it will show as out of stock online... My store matches web-price (just explain to them the situation.)


Superb thanks, will try tomorrow.

mudddy;4992730

Thing was I never expected it to show out of stock, didn't think they … Thing was I never expected it to show out of stock, didn't think they would honour their click/collect thing while in store.



They do I guarantee it.

In the 2 stores I visit regularly the stock is never even checked. I just ask for the web price and have never been questioned.
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