Anyone had any recent experience of these two sister companies? I ordered from PetExpress last week and got a reply within a couple of hours to confirm dispatch. Very efficient, except that the goods never arrived. No answer from customer services phone or e-mail at either company. I've done a lot of digging, and can't find any other means to contact them.


    Original Poster

    I have, but thanks for the suggestion. It just shows as dispatched.
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