Phone contract ended. What next?

Found 27th Dec 2007
As the title says.

Never had a contract phone before and now after 12months the contract has ended.

Do I call e2save up and ask them for a reduction in the monthly payments or do I shop around and see if there are any better offers for the texts/minutes I get per month ?

Also what is the going rate for 300 texts and 200 minutes inclusive per month.

Cheers.

9 Comments

call your service provider and talk to them not e2save what tariff are you on etc etc and i can help you.

Tesco have a phone compare on there site they give clubcard oints on the deals as well ..Quidco currently have a Vodafone link paying £90 cashback

Original Poster

waterloo;1385849

call your service provider and talk to them not e2save what tariff are … call your service provider and talk to them not e2save what tariff are you on etc etc and i can help you.



I'm with Virgin 30 200+300

I did get the phone and rental free after cashback it should have been £30 per month.

My only advice is not to go into a phone 4 u store...... EVER!!!!!

Never had a contract phone before and now after 12months the contract has … Never had a contract phone before and now after 12months the contract has ended.



Unless you have contacted Virgin, your contract has not ended, you will still be billed £30 per month as before, only now you won't be able to reclaim your line rental back.

stora;1385881

I'm with Virgin 30 200+300I did get the phone and rental free after … I'm with Virgin 30 200+300I did get the phone and rental free after cashback it should have been £30 per month.



If you're contract is up, you normally have to give them one months notice that you would like to cancel, which has automatically moved over to a rolling contract (based on month to month) at full price.

I recommend you call Vodaphone and tell them you're thinking of moving to one of there rivals unless they can offer you a better deal, as Vodaphone is one of the most expensive alternatives on the market, so it's unlikely they'll offer you something favourable.

My contract with T-mobile expired a few months ago, which was 900 mins/1800 texts for £35 a month and after I called them a few times in order to get a better deal, they offered me free unlimited offpeak calls to all networks on top of my normal package and gave me a phone they were charging £46 for free on an 18 month contract.

My girl's currently with Vodaphone though and whilst contracts were very expensive a few years ago, they offered her 1000 mins and 150 texts for £40 on a 12 month basis, which they still can't match today and when she tried to get a contract for her son, they weren't willing to offer any discounts or come close to matching their rival companies because they have higher overheads.

Anyway, make a few calls to Vodaphone (some salesman make better offers than others, despite telling you there hands are tied) and if it doesn't work, then just cancel the contract and get another cashback offer and ask if it would be possible to keep your old number, which they hopefully should be able to do.

Hope that helps.

realfriendlyman;1386018

If you're contract is up, you normally have to give them one months … If you're contract is up, you normally have to give them one months notice that you would like to cancel, which has automatically moved over to a rolling contract (based on month to month) at full price.I recommend you call Vodaphone and tell them you're thinking of moving to one of there rivals unless they can offer you a better deal, as Vodaphone is one of the most expensive alternatives on the market, so it's unlikely they'll offer you something favourable.My contract with T-mobile expired a few months ago, which was 900 mins/1800 texts for £35 a month and after I called them a few times in order to get a better deal, they offered me free unlimited offpeak calls to all networks on top of my normal package and gave me a phone they were charging £46 for free on an 18 month contract.My girl's currently with Vodaphone though and whilst contracts were very expensive a few years ago, they offered her 1000 mins and 150 texts for £40 on a 12 month basis, which they still can't match today and when she tried to get a contract for her son, they weren't willing to offer any discounts or come close to matching their rival companies because they have higher overheads.Anyway, make a few calls to Vodaphone (some salesman make better offers than others, despite telling you there hands are tied) and if it doesn't work, then just cancel the contract and get another cashback offer and ask if it would be possible to keep your old number, which they hopefully should be able to do.Hope that helps.




Good advice save for one thing. Who mentioned Vodafone?:?

Banned

realfriendlyman;1386018

Anyway, make a few calls to Vodaphone (some salesman make better offers … Anyway, make a few calls to Vodaphone (some salesman make better offers than others, despite telling you there hands are tied) and if it doesn't work, then just cancel the contract and get another cashback offer and ask if it would be possible to keep your old number, which they hopefully should be able to do.Hope that helps.



Fine - but tell them you wish to port the number and ask for a PAC,

Otherwise it will just be up for cancellation and number lost - and have to start over with your cancellation 30 days! Just make sure you ask for a PAC for your termination of contract.

Tell them you want to cancel and ask for your pac then sit back and relax as they beg you to stay with great offers:whistling:
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