Could do with some advice from folks who have dealt with CEX before, its the first time i've ever used them.
I bought a Galaxy Note 4 for the wife on the 8th of this month, all was fine and dandy until this morning when the handset wont register on the network, just says emergency calls only. I call 3 mobile as its a 3 branded handset and they confirmed it was blacklisted yesterday (27th) as lost/stolen.
I cant get hold of CEX right now due to them having no phone number, crazy. I will pop into the store later today if I get time.
What I need to know is can I return it to the store for a full refund as its only been 2 weeks and 6 days? to be honest i'm not confident in buying pre-owned phones now and will just buy the wife a sim free handset from Amazon or similar.