Unfortunately, this discussion is no longer valid
Posted 7th Dec 2014
I lost my phone (iPhone 5S) and had it blocked but have just found it 2 months later! EE said there's nothing they can do - it's blocked, that's it but I've heard that Apple will replace these phones yet that sounds too good to be true?! Could someone confirm whether this is the case and if so, what evidence do I need to provide that the phone is mine? Do I just walk in, tell them the situ and ask for a replacement?! I'm using an HTC now which I far prefer (no phone arguments please!) but as the 5S wasn't exactly cheap, it'd be great to get a replacement to at least sell and recoup the cost of the HTC!