Hello, we have been waiting for about 2 years to cancel our broadband with pipex due to ridiculously low speeds and quite a lot of down time, we rang 5 months ago before we moved house and asked could we cancel and they said no we have to wait until december, now its december we rang again and now there saying we have to wait until august next year as when we moved house (everything was just carried over) they put us in another 12 month contract without telling us, anything we can do?
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