Pixelation on new v+ virgin box

14
Found 11th Mar 2009
Just had a new hd v+ box installed, and the picture on all channel has quite bad pixelation, including the bbc hd channel.

Had the installer back, and he says cant make it any better, dont think he knew what he was talking about as he said that the hd cannel is supposed to be like that, and suggested using a crt to get a better pic.

I have a 40" samsung le40m86bd

Very dissapointed, any suggestions?

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13 Comments

lol HD is meant to be like that???wtf

Is it connected with an hdmi cable?
http://www.k1cable.com/images/hdmi_000.jpg

Virgin Media Engineers aren't doing too well this week

Original Poster

yup, hdmi, which the installer says is a good one.

Btw snap on posts # phatboy

Tell them to check the signal strength as its probably a weak signal. Tell them crt are extinct

Tazzer;4611647

Tell them to check the signal strength as its probably a weak signal. … Tell them to check the signal strength as its probably a weak signal. Tell them crt are extinct



yes it sounds like a weak signal, i wouldn't accept poor image quality esp if im paying a subscription.

Original Poster

So it isnt a usual virgin problem, the installer did check the signal strength, think he actually turned it down as he said the box might not be copeing with the strength, he also added a little "forward path attenuator 10db" at the splitter.

stanley;4611702

So it isnt a usual virgin problem, the installer did check the signal … So it isnt a usual virgin problem, the installer did check the signal strength, think he actually turned it down as he said the box might not be copeing with the strength, he also added a little "forward path attenuator 10db" at the splitter.




just as a test, remove the splitter and try a direct signal into the V+ box.

also any info on what the rest of your set up is (any A.V. equipment, consoles, etc) and what settings do you have your box currently set to?

is the problem persistent or does it only happen when you are recording or on specific channels?

Most LCDs have a sharpness setting in the menu ,This needs to be set on low as it only exagerates signal noise,

Alfonse;4611587

Virgin Media Engineers aren't doing too well this week


why?

Original Poster

tonyg1962;4611952

Most LCDs have a sharpness setting in the menu ,This needs to be set on … Most LCDs have a sharpness setting in the menu ,This needs to be set on low as it only exagerates signal noise,



Thanks, thats improved it greatly, so it signal noise, any way to reduce that?

You would have thought the engineer would have known that:roll:

stanley;4612214

Thanks, thats improved it greatly, so it signal noise, any way to reduce … Thanks, thats improved it greatly, so it signal noise, any way to reduce that?You would have thought the engineer would have known that:roll:


I dont suppose you would really call it signal noise with a digital connection such as HDMI but compression artifacts and the exagerated sharpening applied to HD content means that any extra sharpening is not necessary and just makes things look worse,I dont have Virgin so i dont know how much the content is compressed,

Original Poster

the porter;4613358

out of interest which v+ did they install the sa 1 or the new sammy ?



The new sammy.

The sharpness has made a big difference, but still not great, and at times get really pixelated.

it's also worth making sure that digital NR is switched off on the TV.
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