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    Pixmania - TV Refund

    Ive still not got a refund back - paid by card. Has anyone else had any problems with them refunding still or am i the only one?

    27 Comments

    If you paid by credit card, I'd give your card supplier a call.

    Never took anything from me but I do have Topcashback tracked at £8 and my bank balance is showing as £100 up but no transactions to say where it came from, weird.....

    Original Poster

    I used debit card not credit card

    They didn't take any funds from my CC, but it does show my available balance as £230 lower than it should be. Hopefully gets sorted soon.

    Original Poster

    Thats what my internet banking says... it says it wasn't taken from my account but the balance is lower than it should be. My bank says the funds are on "hold" ready for them to take out.

    Paypal have put my refund on hold:x
    Glad I dont need it for anything or I would be ******.

    Original Poster

    I guess everybodys money is on hold then, card and paypal

    yeah my debit card says 457 gone but no transaction on hold till the 4th may

    dcx_badass;8453551

    I bought two so paypal have £457 of mine on hold lol. As long as it's … I bought two so paypal have £457 of mine on hold lol. As long as it's back within 2 years it'll be fine.If you did need it then you shouldn't have spent it on a TV anyway.



    Aren't you like 16 or something? How can you afford to spend that much?

    I phoned credit card company today and they said its 'earmarked' to go to Pixmania and they can't do anything, it's down to pixmania to stop the process but as they say they havn't taken the money in the first place there's nothing to stop/refund :thinking: so seem's its floating in the ether :roll:

    Glad I didn't order now...

    dcx_badass;8453857

    20. And I've got a little bit more than £500....:roll:



    Congratulations.:thumbsup:

    Original Poster

    csamual;8453746

    yeah my debit card says 457 gone but no transaction on hold till the 4th … yeah my debit card says 457 gone but no transaction on hold till the 4th may



    After the 4th of may it returns to your account?

    I don't know whether some people's transactions may be on hold because they flagged up as suspicious, a transaction to send money overseas which is then refunded may flag up money laundering?

    moob;8453834

    Aren't you like 16 or something? How can you afford to spend that much?


    maybe he's got a job and isn't on £50 a week or what ever the dole dossers get these days

    i didnt get charged

    dandoc2;8454067

    i didnt get charged



    Neither did I. Got my paypal refund next day and so never came off credit card.

    dataload;8454061

    maybe he's got a job and isn't on £50 a week or what ever the dole … maybe he's got a job and isn't on £50 a week or what ever the dole dossers get these days



    Maybe it's because he stays with mummy and daddy...

    dcx_badass;8454497

    Except I live on my own. Tool.



    No need to get nasty, was only having a laugh with you kiddo.:whistling:

    Original Poster

    Ive learnt my lesson... always use paypal lol

    Original Poster

    dcx_badass;8455458

    No, because paypal have kept our money instead, have you not read this … No, because paypal have kept our money instead, have you not read this thread.



    Not in all cases that is, some people are saying that they have got their money back when they used paypal.

    dataload;8454061

    maybe he's got a job and isn't on £50 a week or what ever the dole … maybe he's got a job and isn't on £50 a week or what ever the dole dossers get these days



    Snob.

    Just make sure you watch the refund, we ordered a camera from there a few years ago, they took the money then said they wanted copies of passport and driving license before they would send it. I said I didnt want to send these (identitiy theft etc) and instead wanted refund

    Was told refund had been issued, luckily I checked because it wasnt! Ended up taking about 6 months and a lot of phone calls, which all ended with "dont know why the refund didnt go through, but its definitely been done now" before I finally got the refund!

    Without coming across mean.. I'm glad others have had the same issue.... I raised cases with paypal.
    Takes 7-9 days to sort everything out... its messed up all my other transactions. nightmare

    Original Poster

    I managed to get my refund, i emailed...

    hannah gazon

    Who was very helpful - AVOID the customer service gang they always send the same generic email.... hope this helps some people

    5nowman;8457731

    Without coming across mean.. I'm glad others have had the same issue.... … Without coming across mean.. I'm glad others have had the same issue.... I raised cases with paypal.Takes 7-9 days to sort everything out... its messed up all my other transactions. nightmare



    Thought it was just me at one point..

    Money is coming in.. think its paypal and their release process.
    slow process.

    refunds all in!
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