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    Play.com

    Has any one ever bought a TV from this site? or something similar? what was delivery time like from when you purchased? i ordered one thurs evening and website is yet to tell me its been dispatched!

    17 Comments

    Banned

    I dont know about TVs but alot of their stuff comes from the channel islands so it naturally takes longer to arrive, they are trusted site but they can sometimes take about a week to deliver items.

    Not TV but ordered a good few things from Play. Usually about 5 days for delivery.

    Hoping the miniSD card I've ordered will show up soon as I'm craving playing around with my new phone.

    Banned

    Cheap prices but i would never buy a TV from there. They sent me the wrong item recently and they would only replace it for the correct one if I returned it at my expense. Not impressed!

    Wow - a bit concerning that they left it with you lol. Good thing youre a "good neighbour"

    Original Poster

    dam!! i got no neighbours! lol

    I ordered a Sony Bravia thru Play.com in January. They delivered it within about 4days of my order via their couriers. I had no problems with them or their service at all, and have been assured that if i have any problems to contact them straight away (or contact Sony myself with my serial no. as they can then sort out any problems for me that fall under the warranty).

    I recommend them! Got my TV at over £200 cheaper than anywhere else and got a PS3 for only £140!

    TV's should be shipped from their mainland HQ.
    I know 360's/PS3's are.

    Ordered a TV recently from them only took about 4 days to deliver. The main problem was my bank stopping the payment because they thought it might be fraud.

    Original Poster

    cheers for replies, ive ordered Dvds etc from them in the past and arrived fine, was just a little bit worried as i dont tend to spend this month online much,

    t0mm;1848935

    TV's should be shipped from their mainland HQ. I know 360's/PS3's are.



    Allegedly, they have no UK presence, otherwise they'd be subject to VAT and UK taxation which would put a nasty dent in their profits. The "mainland HQ" is probably a dropshipper.

    You should read their Ts&Cs before buying any high value goods from them. Electrical goods come with 12 month return to base warranties. More importantly, you have no Sale of Goods Act cover because play.com is "resident" in Jersey. You should be OK if you buy with a credit card and something goes wrong. But, this is not quite the same as buying from a reputable UK retailer.

    I ordered a high value item last week and eventually realised they hadn't dispatched it. I hadn't noticed that they had sent an email requiring I call up for an additional security check.

    tony_s1;1849052

    Allegedly, they have no UK presence, otherwise they'd be subject to VAT … Allegedly, they have no UK presence, otherwise they'd be subject to VAT and UK taxation which would put a nasty dent in their profits. The "mainland HQ" is probably a dropshipper.You should read their Ts&Cs before buying any high value goods from them. Electrical goods come with 12 month return to base warranties. More importantly, you have no Sale of Goods Act cover because play.com is "resident" in Jersey. You should be OK if you buy with a credit card and something goes wrong. But, this is not quite the same as buying from a reputable UK retailer.



    Thanks for clearing that up.

    Banned

    tony_s1;1849052

    Allegedly, they have no UK presence, otherwise they'd be subject to VAT … Allegedly, they have no UK presence, otherwise they'd be subject to VAT and UK taxation which would put a nasty dent in their profits. The "mainland HQ" is probably a dropshipper.You should read their Ts&Cs before buying any high value goods from them. Electrical goods come with 12 month return to base warranties. More importantly, you have no Sale of Goods Act cover because play.com is "resident" in Jersey. You should be OK if you buy with a credit card and something goes wrong. But, this is not quite the same as buying from a reputable UK retailer.


    So why dont all sellers move to Jersey to avoid vat and import duties? just intrigued.

    csiman;1849270

    So why dont all sellers move to Jersey to avoid vat and import duties? … So why dont all sellers move to Jersey to avoid vat and import duties? just intrigued.



    Most likely reason is that, if they did, the UK government would take action to block imports from Jersey. This would be a serious problem for the genuine Jersey traders who do, of course, run the island. I seem to recall that there was some fuss with Tesco selling DVDs from Jersey when all that actually happened was that they were sent from Tesco UK to Jersey and then back to the UK customer. There's a bit about it here:

    guardian.co.uk/bus…ets

    Banned

    tony_s1;1849378

    Most likely reason is that, if they did, the UK government would take … Most likely reason is that, if they did, the UK government would take action to block imports from Jersey. This would be a serious problem for the genuine Jersey traders who do, of course, run the island. I seem to recall that there was some fuss with Tesco selling DVDs from Jersey when all that actually happened was that they were sent from Tesco UK to Jersey and then back to the UK customer. There's a bit about it here:http://www.guardian.co.uk/business/2005/jun/28/buyingmusic.supermarkets


    Fair comment but I doubt major retailers would not do this out of being banned. tescos direct after all ship from jersey but am surprised more dont jump on this bandwagon until its shut down.

    Are the channel islands part of the UK and the EU?

    Banned

    tony_s1;1849378

    Most likely reason is that, if they did, the UK government would take … Most likely reason is that, if they did, the UK government would take action to block imports from Jersey. This would be a serious problem for the genuine Jersey traders who do, of course, run the island. I seem to recall that there was some fuss with Tesco selling DVDs from Jersey when all that actually happened was that they were sent from Tesco UK to Jersey and then back to the UK customer. There's a bit about it here:http://www.guardian.co.uk/business/2005/jun/28/buyingmusic.supermarkets


    Fair comment but I doubt major retailers would not do this out of being banned. tescos direct after all ship from jersey but am surprised more dont jump on this bandwagon until its shut down.

    Are the channel islands part of the UK and the EU or are they like the canaries?

    csiman;1849435

    Fair comment but I doubt major retailers would not do this out of being … Fair comment but I doubt major retailers would not do this out of being banned. tescos direct after all ship from jersey but am surprised more dont jump on this bandwagon until its shut down.Are the channel islands part of the UK and the EU or are they like the canaries?



    They're not part of the UK, they are part of the 'British Islands' though.

    It's complicated!

    en.wikipedia.org/wik…nds
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