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    play.com

    hi all i ordered a camara
    ( play.com/Ele…381 )
    from play.com on 19/08/2009
    they said that it had been posted on the 20th
    as of today its still not here i have ordered lots from play before with out any probs
    any way on there web site it says that i have to wait 21 days from the date of dispatch before being able to trace, replace or refund lost items

    has any one ever had this prob with play.com
    3 weeks seems a long time to have to wait ???
    thanks very much for any help
    stuart

    12 Comments

    3 weeks is what RM recommends.

    Same happened to me with 3 memory cards... had to reorder, then claim refund for the first three 21 days later. :x

    As it has only been 6 days since posting there is still a chance it will turn up.. a couple of my orders took 10 days to get here.

    Agreed, I've had stuff take around 10 days before as well. Always seems to be slower on non DVD/CD purchases. If not arrived by end of this week, then may well be looking at a lost item

    Original Poster

    thanks for your Replys :thumbsup:

    How was the order posted? I once had a similar problem and waited the 21days but when I phoned up I was told that since it was posted with Parcel Force I only had to wait 5 days.
    It may be worth giving them a call. :thumbsup:

    Where do you live??
    Theres been a few strikes lately.

    Original Poster

    dont know how it was posted but i think it must of been sent special delivery
    play say
    Electronics and gadget items priced £75 and above will be sent by special delivery and will require a signature on delivery.
    the camara was £149 :x
    special delivery means next day if i am right ?

    and i am in devon and post coming every day :thumbsup:

    stuartsdog;6127521

    special delivery means next day if i am right ?


    Just means its tracked.

    I've had a couple of things go missing from Play. Yes, you have to wait which can be a pain in the bum, but they've always sent a replacement straight after the 21 days, no arguments at all

    Original Poster

    deathtrap3000;6127578

    Just means its tracked.



    this means it has to signed for yes

    stuartsdog;6128034

    this means it has to signed for yes



    yeh.

    Original Poster

    thanks
    :thumbsup:
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