hi all i ordered a camara
    (…381 )
    from on 19/08/2009
    they said that it had been posted on the 20th
    as of today its still not here i have ordered lots from play before with out any probs
    any way on there web site it says that i have to wait 21 days from the date of dispatch before being able to trace, replace or refund lost items

    has any one ever had this prob with
    3 weeks seems a long time to have to wait ???
    thanks very much for any help


    3 weeks is what RM recommends.

    Same happened to me with 3 memory cards... had to reorder, then claim refund for the first three 21 days later. :x

    As it has only been 6 days since posting there is still a chance it will turn up.. a couple of my orders took 10 days to get here.

    Agreed, I've had stuff take around 10 days before as well. Always seems to be slower on non DVD/CD purchases. If not arrived by end of this week, then may well be looking at a lost item

    Original Poster

    thanks for your Replys :thumbsup:

    How was the order posted? I once had a similar problem and waited the 21days but when I phoned up I was told that since it was posted with Parcel Force I only had to wait 5 days.
    It may be worth giving them a call. :thumbsup:

    Where do you live??
    Theres been a few strikes lately.

    Original Poster

    dont know how it was posted but i think it must of been sent special delivery
    play say
    Electronics and gadget items priced £75 and above will be sent by special delivery and will require a signature on delivery.
    the camara was £149 :x
    special delivery means next day if i am right ?

    and i am in devon and post coming every day :thumbsup:


    special delivery means next day if i am right ?

    Just means its tracked.

    I've had a couple of things go missing from Play. Yes, you have to wait which can be a pain in the bum, but they've always sent a replacement straight after the 21 days, no arguments at all

    Original Poster


    Just means its tracked.

    this means it has to signed for yes


    this means it has to signed for yes


    Original Poster

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