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play.com are rubbish

10 replies
Found 16th Dec 2009
I hate play.com last year I ordered a game and it came after 30 days

this year I thought I would try my luck with them again and lo and behold still waiting for two parcels

one said it was posted on 26/11/2009 the other 10/12/2009

why does this always happen to me from this company wish I had gone to amazon

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i myself have never had a purchase problem from them, but their customer service, can suck my peanuts. Their customer service is soooooooo unbelievably bad.

cost me £40 in phone bills, god i hate their CS so much

Never had a problem with them either.

I once ordered 2 of the same thing at the same time in the same transaction but they sent 2 seperate parcels, each on a box that would have fit in about 8 or what i ordered. 1 arrived after about 4 days, the other took 2 weeks but i have 2 emails the same day to say they had both been posted.

Whats that all about?

Original Poster

why do i always have a problem with them then

3 orders and 3 problems with delivery

2 are presents for xmas so not very happy

Quite a few probs for me. I know its a busy time,but you wait a week for an order only to find it cancelled due to lack of stock. other things have come the next day. swings and roundabouts I suppose

"one said it was posted on 26/11/2009 the other 10/12/2009"

So ts not actually Play's fault , its more the courier / Royal Mail isnt it

deanos;7249246

"one said it was posted on 26/11/2009 the other 10/12/2009"So ts not … "one said it was posted on 26/11/2009 the other 10/12/2009"So ts not actually Play's fault , its more the courier / Royal Mail isnt it



Nope..play dont always post stuff when they say they have, an example of this is a deal that was on here a few months ago, which i ordered and was 'posted' on x date. 3 days later the status changed to 'awaiting stock' which is impossible had they posted it when they say they did. Item never arrived. :viking:

******s

Original Poster

deanos;7249246

"one said it was posted on 26/11/2009 the other 10/12/2009"So ts not … "one said it was posted on 26/11/2009 the other 10/12/2009"So ts not actually Play's fault , its more the courier / Royal Mail isnt it



funny never have problems with other company's couriers

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