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    Play.com customer service

    Hello,

    I have a really simple query about Play.com, seeing as customer service seems to be a word they havent heard of i thought i would ask you good people.

    The long and short of it is i need to contact them regarding a recent order, i cannot seem to find anywhere on there site a simple "CONTACT PLAY,COM" box which you generally find on all other sites. Is there such a thing or is the only way to deal with them via there phone number???

    While i am on my soap box is it just be me or are they extremely cr*p at packing there parcels. I ordered a Blue Ray player and it had literaly been thrown into a plastic Parcel bag and sent to me. Im suprised it wasnt in pieces by the time it arrived.

    Cheers

    Adam

    13 Comments

    go to [url]www.saynoto0870.com[/url] put in play and get the free land line number , i had to today hope this helps

    Banned

    crap........had a faulty top middle of dec......despatched replacement on 5th jan, never turned up but gotta wait 21 days before reporting it

    I was looking for there e-mail address a few weeks back, and didn't find it. Poor show.
    You go around in circles.

    There packing has been poor for a while. When I buy DVD-Rs' they are always in a huge box rattling around. Luckily I haven't had any damages, but it's a matter of time.

    Original Poster

    Syzable;7635613

    email them at … email them at [EMAIL="[email protected]"][email protected][/EMAIL]



    Have you used this email address before and had someone actually get back to you?
    Cheers
    BT

    The number is 01534 877595 that will get you through the door

    Ive used that email and yes it works.

    Original Poster

    mrman007;7635720

    The number is 01534 877595 that will get you through the door



    Thanks and thanks for the other post on one of my threads the other week.

    Email prob better - they took ages to answer last time I called them and then they were useless!

    Bargaintastic30;7635746

    Thanks and thanks for the other post on one of my threads the other week.



    Er was it good or bad :oops:

    Original Poster

    about me getting screwed witht the Zinga.com / paypal fraud!

    AAAHAAA, no worries let the force be with you!!!

    Original Poster

    Email sent to Play the same day i wrote this thread, nothing yet, lousy customer care
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