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    Play.com Delivery

    I ordered something from play which was posted on the 27th June which was Saturday, so its been a week- I know I'm being a bit paranoid but the item is on offer and will probably sell out soon and really don't want to miss out on a good offer!... is it normal to take over a week for delivery from play? I thought they use royal mail delivery which should take a couple of days since dispatch? I rarely order from them, was thinking about ordering another one just in case my order doesn't turn up, would probably go out of stock way before 21 days!

    Please someone tell me I'm just being paranoid and my order will turn up next week? =[

    19 Comments

    Check your order status, see what that says

    Original Poster

    tallpete33;5654093

    Check your order status, see what that says


    It says it was posted on 27th June... surely royal mail wouldnt take a week? It says 3-5 day delivery but I thought this included waiting for them to post it too? which took 2 days as I ordered on the 25th

    Don't panic. Sometimes it takes a while, I've had deliveries come up to 2 weeks after I ordered. Play be sound.

    Original Poster

    DragonChris;5654120

    Don't panic. Sometimes it takes a while, I've had deliveries come up to … Don't panic. Sometimes it takes a while, I've had deliveries come up to 2 weeks after I ordered. Play be sound.



    Thanks, did it take 2 weeks after posting? or did the 2 weeks include the time waiting for them to post it? I probably wouldn't be paranoid if they didn't say they posted it!

    Banned

    Probably wasn't actually posted until Monday 29th

    Granted you probably should have seen it by now, although sometimes they can take up to 2 weeks from experience

    If it goes missing in the post, let them know and they will send another - wont cost you anything

    Original Poster

    I just don't want the item to run out of stock, it's £40-60 elsewhere and play have reduced it to £17.99... other people on hukd said they recieved their order 2 days ago yet I ordered mine before them... eep!

    Should I order another and return the original order if it turns up?

    yeah i order from play a lot and sometimes items appear a couple of weeks after they have been sent out, wouldn't worry just yet

    Can take over a week, if you haven't heard by Tues, then mail them

    Their 3-5 days is only working days, so today is the fifth day. Nothing to worry about. I rarely order from Play due to the time they take to deliver. I've had items take up to 8 or so working days before.

    i remember ordering GTA collector edition, then telling a mate about it,
    he ordered after me and received next day , but mine arrive 2 weeks later .. whats that all about!!

    Banned

    zerowing;5654359

    i remember ordering GTA collector edition, then telling a mate about it, … i remember ordering GTA collector edition, then telling a mate about it, he ordered after me and received next day , but mine arrive 2 weeks later .. whats that all about!!



    maybe they like him better than you?

    my last dvd took 3 weeks.

    but for me the savings are worth the wait?

    Taken from Play.Com...

    There are several reasons why an item you ordered may not have been … There are several reasons why an item you ordered may not have been received:Missing or delayed orderDelivery usually takes 3–5 working days (from date of posting), but we need to wait 21 days before being able to investigate this matter further . If you believe your item has been lost, and 21 days have passed, click the 'View order history' button above, select the item and follow the on-screen instructions.

    Original Poster

    Thanks for the replies, I'll wait until monday and if it doesn't turn up I'll contact them, do they have an email address? I can't find one on the site...

    dimebars;5654376

    maybe they like him better than you?



    :shock: You think they are biased!!

    Banned

    krato;5655483

    Thanks for the replies, I'll wait until monday and if it doesn't turn up … Thanks for the replies, I'll wait until monday and if it doesn't turn up I'll contact them, do they have an email address? I can't find one on the site...



    read the thread

    21 days or no joy

    Original Poster

    dimebars;5656222

    read the thread21 days or no joy



    I knew it was 21 days before starting the thread.. but I just want to make sure they have actually sent it, hence emailing them thats all =]

    Original Poster

    choc1969;5666252

    [EMAIL="[email protected]"][email protected][/EMAIL]


    Thanks! =] Fortunately I won't be needing it as my parcel came today! Along with a huge tonne of post and other parcels, turns out someone hasn't been delivering my stuff!

    Thanks for the replies and support in the thread, was getting a little anxious about it haha =]
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