Found 18th Feb 2009
Guys, thought I'd ask for the benefit of all of your experience on this one.

Ordered a laptop from Play.com on the 10th - still not received.

Is this normal?

Gave them a call, but basically not interested until 21 days have passed - March 3rd!!!

Also, I bought a ps3 from them at Christmas, there was a tracking code on the order details, this time round - nothing.

Am I being overly worried.

rep for advice

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12 Comments

Original Poster

starsparkle2311;4421744

They're very slow, very unpredictable with postage times:thumbsup:



Cheers SS, have you bought anything "high value" from them, find it odd that they've not supplied a tracking number :?

normally very quick with my items?

Original Poster

Cluffy321;4421799

normally very quick with my items?



Me too, usually.

Hence the worry/anger

Play delivery times always varie with me too. Not the speediest company I have ever come across, although at times you do get it very quick! I just wouldn't rely on them. I ordered a Keychain from the on pre order last December, it was meant to be avaliable on the 16th of Dec, still waiting :thinking:

If it doesn't show up, get on the phone on the 3rd at 8 am lol

Good luck

Will arrive but slowly

Original Poster

starsparkle2311;4421847

No, I would never put my faith in them to buy a high value item tbh, well … No, I would never put my faith in them to buy a high value item tbh, well not if I wanted it quick anyway!:thumbsup:What are you buying? I have faith in shopto ' they are normally fantastic, unless a deal fromthem has been shown on here, but still, it will arrive very quick:thumbsup:



ordered this:

play.com//Pr…CSH



munnski;4421867

Play delivery times always varie with me too. Not the speediest company … Play delivery times always varie with me too. Not the speediest company I have ever come across, although at times you do get it very quick! I just wouldn't rely on them. I ordered a Keychain from the on pre order last December, it was meant to be avaliable on the 16th of Dec, still waiting :thinking:If it doesn't show up, get on the phone on the 3rd at 8 am lolGood luck



funcool;4421880

Will arrive but slowly



cheers guys:thumbsup:

should be trackng number if its been despatched to courier in my order history

Original Poster

jamstaruk1972;4421943

should be trackng number if its been despatched to courier in my order … should be trackng number if its been despatched to courier in my order history



Yeah, that's my point. No tracking number :?

I just recieved a dvd ordered for my daughters birthday back in September. Good price though.

Ive bought a tv and a xbox from them. Both have came within 2 days. Laptop shouldnt have been any different.
Its the smaller things that take time to come.

They did this with a 1 of my sim free nokia N95's I purchased when they first came out. I waited and waited they had to redo the order eventually, dunno what went wrong but if you get really worried and you think they are not taking you seriously call the credit or debit card company and put transaction into dispute.

starsparkle2311;4421744

They're very slow, very unpredictable with postage times:thumbsup:



Yes they can be VERY slow at times,,,
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