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    Play.com Finally have Email Customer Service

    Just been on Play.com website, and noticed they have finally started a email customer service portal.

    Not sure if i am really late to know this, haven't been on Play.com for a while, but this might just give me a little more confidence in them again.

    Could you guys let me know if i am just being really old here not knowing this already!

    Cheers

    6 Comments

    Banned

    This is brilliant. I was so shocked when I saw this on their website, I have just spent the past 20 minutes being sick with joy. I would have posted a thread about it but you beat me to it.

    Banned

    they sent me the wrong cd i contacted them via there CS and they contacted me within 2 mins i was impressed

    they have always had this, they just hide it really really well, always takes about a week to get an answer tho

    Original Poster

    mrperrect1976

    they have always had this, they just hide it really really well, always … they have always had this, they just hide it really really well, always takes about a week to get an answer tho



    seriously?!?... so no biggie then?

    well i thought it was good anyway! lol:p

    [email protected]play.com
    they always assign a ticket number quickly and reply within a day or two

    Original Poster

    by the looks of it now though.. there are specific addresses for each type of problem/query you have,
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