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    Play.com have cancelled my order

    Ordered a bargain item for £59.99 three days ago. Play e-mailed to say out of stock but were working hard at getting some more.

    Now have logged in to my account to see what was happening. They have cancelled my order without telling me and - surprise surprise - the item is now back on sale for £129.99.

    I suppose I have no comeback whatsoever?

    14 Comments

    no comeback at all, happens all the time...

    souljacker

    no comeback at all, happens all the time...



    +1

    Play are the crappiest site ever (_;)

    All this boycotting,i can't shop anywhere.

    if they have debited your card contract is agreed if not it just tough luck

    what was in out of curiosity?
    They cancel order all the time, until it has been paid for then there is nothing much u can do.

    I am waiting for a item from them , said posted and not recieved,.....no way of calling them

    Banned

    lindseyanndavis

    I am waiting for a item from them , said posted and not recieved,.....no … I am waiting for a item from them , said posted and not recieved,.....no way of calling them



    why not?

    I cant find a number to call them....unless am not looking hard enough

    Sent email but no reply
    Edited by: "lindseyanndavis" 12th Oct 2010

    Banned

    http://images.play.com/SiteCSS/Play/Live1/2010092001/img/footer/footer-features-help.gif

    bottom of the main page

    lindseyanndavis

    I cant find a number to call them....unless am not looking hard … I cant find a number to call them....unless am not looking hard enoughSent email but no reply



    You have to wait something like 21 days before they chase it up.

    colinsunderland

    bottom of the main page



    Yeh just noticed it when i went for another look....i just clicked on help on the top of the page !

    Thanks

    Original Poster


    Telephone number is on the help page

    Play.com have cancelled my orders in the past. they don't seem to send an email to notify you. It was only when I'd logged in that I'd noticed they'd cancelled an order
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