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    Play.com Order

    Ok so I ordered a 37" Samsung TV and stand for my mum on the 8th July, both were dispatched on the 10th July. The stand arrived two days ago and the tracking number confirms this. However the tracking number for the TV is unrecognised and it obviously hasn't arrived yet. Should I be concerned? As I said I ordered on behalf of my mum so she'll kill me if it doesn't come!:-(

    Cheers.

    4 Comments

    Play.com usual deliver within 3-5 days. If it doesn't arrive by Monday, then email and question it.

    Id wait till monday and then call -- it should be on the tracker -- make sure you enter the code correctly e.g not in caps and no spaces

    Koopa

    Ok so I ordered a 37" Samsung TV and stand for my mum on the 8th July, … Ok so I ordered a 37" Samsung TV and stand for my mum on the 8th July, both were dispatched on the 10th July. The stand arrived two days ago and the tracking number confirms this. However the tracking number for the TV is unrecognised and it obviously hasn't arrived yet. Should I be concerned? As I said I ordered on behalf of my mum so she'll kill me if it doesn't come!:-( Cheers.



    Play are rock solid.

    You have no need to worry.

    PM me the tracking number they sent you and I will track it using an internal tracker I have with our courier account.
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