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    Play.com returns

    I ordered something from Play and when it came the box was battered and not new. If I return it will I be refunded the postage I have paid?

    7 Comments

    if its faulty/ damaged-they have to refund all postage-if you have just changed your mind,they dont.

    Yes...but you'll probably have to ring and remind them a couple of times.

    Original Poster

    Not too fussed it's just I was going to put it away for christmas.

    I can't seem to be able to message them I can't find the option anywhere.
    Has anyone got the email & there phone number please. Thank You

    0845 800 1020

    Yes, and I've never had a problem or had to ring them.

    Original Poster

    Syzable

    0845 800 1020



    Thank you for that. Just rang and they said the would automaticaly refund £1.40 and if it's anymore to get back intouch.

    Banned

    lindauk

    Thank you for that. Just rang and they said the would automaticaly refund … Thank you for that. Just rang and they said the would automaticaly refund £1.40 and if it's anymore to get back intouch.



    just rang? its 2am they still open?
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