Play.com(UK) Offered Free Gifts Not Sent!

7 replies
Found 29th Jan 2008
Dear All,

As anybody had problem's with not receiving free gifts from Play.com? I recently ordered an item that was advertised with a free gift, but I never received the free gift. Play.com say it was my order error and that their system never makes mistakes and that I won't be receiving my free gift!

Thanks

7 Comments

LOL im sure this happened to my sister when she oredered a flying monkley and chicken etc and was meant to get a flying pig or something.

If you are supposed to get something free then you usually have to add it to your order yourself - did you do this?

Original Poster

I'm 99.9% sure that I did add it to my order.

i ordered a powerball & free gift, and got the gift before the powerball!

Do you have an email with the free gift showing on it?

Original Poster

If I had an order with free gift showing, I would have been :whistling: dixie to Play.com

I ordered Superbad with the free card, not recieved the card yet though...
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