Playstation 3 Issue? Please can anyone help me :(

19 replies
Found 21st Nov 2008
Right heres whats happening.... I purchased this Playstation 3 40gb New from Gamestation in January this year after Xmas. Since I bought it the machine has been great and has never had a problem until now.... As some of you know i've moved to Australia and those Reciept Documents I had have been lost from the move :(, The problem is lately the console's Fan has been very loud (Like Airplane Loud) and it starts up after playing from around an hour... Now this afternoon the fan kicked in again after 15 Mins of play I dont know what the problem would it be considered OverHeating? I play my system alot so it's had alot of hours out to me, The System is well vented sitting flat on a table next to my TV. I'm rather worried about it because it's nearering soon to the time where the Warrenty is out and I dont want to just ignore the issue if it's going to be a problem.

I called up Sony about it and they said that they will Service the console on the requirements of a Receipt that I need to Fax to them to proove it's in Warrenty. They know it's from the UK and thats fine but since I cant find my Receipt i'm rather in a worry. What can I do? Has anyone got a spare Receipt maybe from their Console they bought in 2008 near around January Onwards? i dont need an actual receipt i would just need the copy of it to be emailed to me so i can Claim Warrenty on it. Im so irrirtated at myself for loosing mine. Can anyone help or suggest anything? Thanks if i get replies...

19 Comments

Banned

try hoovering the vents as airflow may be restricted.

And NEVER stand it on its side like some people make the mistake of doing.

if the fan is kicking in then it would seem sensible to think it is over heating, have you checked the vents to make sure they are clear and free from dust,
generally when i get over heating on a pc, it is becasuse the fan blades are covered in dust and need a good blow out, unfortunately you would have to open up the ps3 to blow out the dust as it would be pointless to blow the dust inwards on the ps3.

not really much help but might be off use

Original Poster

csiman;3522749

try hoovering the vents as airflow may be restricted.And NEVER stand it … try hoovering the vents as airflow may be restricted.And NEVER stand it on its side like some people make the mistake of doing.



Okay i'll try hoovering the vent but if it keeps happening then still in same issue No updates on maybe of a copy of a receipt? Thanks though

Banned

my receipt is oct 2007 so no good for you. 60gb too.

Original Poster

csiman;3522843

my receipt is oct 2007 so no good for you. 60gb too.



Hehe no problem thanks v much anyways If this machine was too break I would consider buying your one always wanted a 60gb but my PS3 still good for the time being :thumbsup:

Banned

Marky264;3522855

Hehe no problem thanks v much anyways If this machine was too break I … Hehe no problem thanks v much anyways If this machine was too break I would consider buying your one always wanted a 60gb but my PS3 still good for the time being :thumbsup:


I think the shipping to Oz would be prohibitive ;-)

Original Poster

csiman;3522859

I think the shipping to Oz would be prohibitive ;-)



Yup it cost me £100 with all rest of my Playstation Stuff too! :w00t:

Sloth/Mod

I know it's of no use to you now OP but a reminder for everyone to always register their console when they get it and then receipts aren't needed.

Original Poster

Syzable;3522927

I know it's of no use to you now OP but a reminder for everyone to always … I know it's of no use to you now OP but a reminder for everyone to always register their console when they get it and then receipts aren't needed.



I think I did that! How can I check! How can I check! lol

Sloth/Mod

Marky264;3522962

I think I did that! How can I check! How can I check! lol



Ring them. If you registered it then all you need is your serial number. They have everything else on the system.

Original Poster

Syzable;3522968

Ring them. If you registered it then all you need is your serial number. … Ring them. If you registered it then all you need is your serial number. They have everything else on the system.



K doing that now thanks :thumbsup:

mine started doing this.. its weird it happened now ive got my ps3 on its base (i used to have it on its side) am going to make sure all the vents are clear

Original Poster

I just called them up and they said they cant accept that aas a valid proof of purchase they'd need a receipt or a bank statement dating to when you bought it otherwise a service would cost $315 dollers :(, Damnit. Im going to try the fan test the guy on the phone suggested quickly

Sloth/Mod

Marky264;3523034

I just called them up and they said they cant accept that aas a valid … I just called them up and they said they cant accept that aas a valid proof of purchase they'd need a receipt or a bank statement dating to when you bought it otherwise a service would cost $315 dollers :(, Damnit. Im going to try the fan test the guy on the phone suggested quickly



What a diddle. :-( I've had no problems at all getting my first 2 that broke replaced.

A long shot, but what about looking for PS3 deals in January, and contacting one of the members that purchased one and directing them to this thread?

Original Poster

thesaint;3523159

A long shot, but what about looking for PS3 deals in January, and … A long shot, but what about looking for PS3 deals in January, and contacting one of the members that purchased one and directing them to this thread?



Ah okay how can I search for deals dating back to then?

What about the bank statement route then?

Banned

Marky264;3523225

Ah okay how can I search for deals dating back to then?


advanced search returns in date order

Original Poster

greg_68;3523270

What about the bank statement route then?



Paid through trade ins and £100 Cash so dead end there :(,

kk thanks will try searching for people
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