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Please someone help my sons xbox got black screen of death yesterday

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Posted 27th Oct
hi please can anyone help my sons xbox wouldn't come on yesterday when I Google it was black screen of death. I reset the computer but I couldn't remember the log in details to the outlook account and now it has been blocked I have tried to contact them but getting no where
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Have you tried using a different cable? Also maybe it’s overheated leave it to cool somewhere for a while
Mav45527/10/2019 13:57

Have you tried using a different cable? Also maybe it’s overheated leave i …Have you tried using a different cable? Also maybe it’s overheated leave it to cool somewhere for a while


My account has been blocked I can get onto my xbox just not onto account
kevnemma27/10/2019 14:05

My account has been blocked I can get onto my xbox just not onto account


He's saying have you tried using a different HDMI cable on the console when the screen was black.
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