pop up help please

hi all

a friend of mine has a problem with pop ups, constant

tried running scans etc, norton didnt detect out neither did AVG or search and destroy

what else can be tried please?

21 Comments

If using firefox use Adblock plus plugin.

Original Poster

no its IE hun

has a blocker but i think the problem is deeper?

loupomm;5560613

no its IE hun has a blocker but i think the problem is deeper?



Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.

It may not help, and I know it doesn't solve the underlying problem.

Original Poster

thesaint;5560644

Why not get them to try FF anyway. I haven't heard of a single person … Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.It may not help, and I know it doesn't solve the underlying problem.



i will suggest it, even just ti use while sortting this, cos pop ups can be frustrating, thank you :-D

Original Poster

bigwheels;5560624

I like AVAST its … I like AVAST its freehttp://download.cnet.com/Avast-Home-Edition-Free/3000-2239_4-10019223.html?tag=mncolWhen you install it runs a boot scan and looks in windows files where it might be hiding.Also Super anti spyware its free and very good http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncolIf links dont work look in download.com



thank you - i will pass on



any other experiences guys?

Original Poster

i had already suggested avast....dont know of any other programs to try? :thinking:

thesaint;5560644

Why not get them to try FF anyway. I haven't heard of a single person … Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.It may not help, and I know it doesn't solve the underlying problem.



The IT techs at school all use IE, no wondeer someone brought the whole server down and edited the website

Run malwarebytes but make sure it is updated first ,

Viagra?

Original Poster

tonyg1962;5561174

Run malwarebytes but make sure it is updated first ,



thank you

shibi din;5561189

Viagra?



;-);-)

i use opera - i prefer it over firefox - it's more stable for me

Original Poster

ok no luck, will running it all in safe mode help?

loupomm;5568128

ok no luck, will running it all in safe mode help?



Yes it will; help but have you tried doing a system restore to a previous date when it was ok ?,

Original Poster

tonyg1962;5568393

Yes it will; help but have you tried doing a system restore to a previous … Yes it will; help but have you tried doing a system restore to a previous date when it was ok ?,



will a system restore remove it if its a virus?

loupomm;5568593

will a system restore remove it if its a virus?



In some cases It can and in other cases it can just do enough to let the scan run properly,

Original Poster

tonyg1962;5568636

In some cases It can and in other cases it can just do enough to let the … In some cases It can and in other cases it can just do enough to let the scan run properly,



thank you - i'll pass it on, fingers crossed

Original Poster

whatever date tried, system restore is denied??? :-(

loupomm;5572240

whatever date tried, system restore is denied??? :-(



Damn, did they try Avast ?.It sounds like it may be a rootkit but AVg free doesnt deal with rootkits but Avast is supposed to,

Original Poster

tonyg1962;5572359

Damn, did they try Avast ?.It sounds like it may be a rootkit but AVg … Damn, did they try Avast ?.It sounds like it may be a rootkit but AVg free doesnt deal with rootkits but Avast is supposed to,



ive just asked that very question

thank you

will update

Original Poster

dunno if its relevant, but pretty sure it only started when downloaded IE7?

or something like that
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