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    Porting number from one o2 contract to another?

    Hi,

    I'm currently on an o2 simplicity contract that expires at the beginning of April (£20/month, £11/month after cashback)

    I've spoken to o2 to ask if they could do me a fixed price for another year or credit my account to save me taking out another cashback contract, but they said they won't go lower than £20 on Simplicity.

    Fair enough - Quidco have their o2 cashback deal on right now and existing customers also seem eligible, so I will probably just take out another of these.

    I'll have to assume that the Quidco deal will only be on for a max of say 14 days which means I'll have 2 contracts running for about a month, then I'll cancel the one expiring in April. I'd then like to port the number currently assigned to that one to the new one. Is this do-able, and if so I assume it shouldn't affect my cashback? I did a port last year but from another network and got my cashback fine.

    Thanks for the help!

    9 Comments

    You can't port form O2 to O2, you have to go somewhere else first.

    You'll have to port to another networks payg and then back.

    It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...

    not do-able. port it to any other PAYG sim on different network first, then back to your new contract.

    as for the cashback - good luck but i wouldn't bank on it!

    steve1221;7927739

    You can't port form O2 to O2, you have to go somewhere else first.You'll … You can't port form O2 to O2, you have to go somewhere else first.You'll have to port to another networks payg and then back.It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...



    :thumbsup:

    You need to get a cheap payg sim (say t-mobile) and port your number to that. Then port the number back. Takes something like 2 working days each time, and as other have said, it's a bit of a faff. I'm porting from o2 to t-mobile at the moment, phoned with the pac code on Saturday, and it won't change over until tomorrow, grrrrrrrrrrrrrrrrrr.......

    Not strictly correct. I ported from PAYG on O2 to contract on O2. Worth asking them and say if they can't do it you'll move away.

    Original Poster

    steve1221;7927739

    You can't port form O2 to O2, you have to go somewhere else first.You'll … You can't port form O2 to O2, you have to go somewhere else first.You'll have to port to another networks payg and then back.It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...



    Ok, thanks. I remember when I ported from Blyk to o2 they said I wouldn't be able to use them for another 12 months after porting (offnote: went bust a month later), do o2 have a similar policy?

    Though it's a faff I don't mind too much, though risking the cashback is something I need to consider.

    Ideally I'd like to buy a HD2 outright and use a Simplicity Sim (with unlimited internet) with it on o2 for 12 months. It'd work out much cheaper than anything else available out there!

    I'm going to hold out for a couple of weeks and call o2 in the last month of my contract and see what they can offer me. I'm obviously not a big spender, but reading the MSE o2 retentions thread it seems some people can get all sorts of stuff out of them.

    I actually did the port from contract O2 to PAYG and back again.

    It took longer than the 2 days though - closer to 2 weeks IIRC

    Original Poster

    zannaz82;7928065

    I actually did the port from contract O2 to PAYG and back again. It took … I actually did the port from contract O2 to PAYG and back again. It took longer than the 2 days though - closer to 2 weeks IIRC



    Did you happen to be doing cashback at the time too? The terms state that all of the transaction needs to be placed online, which it will be. I'm just afraid there's going to be some damn technicality that I'm overlooking that could void it.

    Let's see, 1st April comes round, I call o2 and request my PAC code. Call up Voda/T-Mobile/whatever to port my number to PAYG, happens in a few days.

    At this time I'm about a month into new o2 simplicity contract. I call up Voda/T-mobile/whatever and request my PAC code. Call up o2 and ask to have my number ported to my contract.

    This seems ok. I'm also an o2 homebb customer so will want the two services merged for my £5 discount (reason I want to stay with o2 in the first place). Do I do this before the number porting or after to be on the safe side? Does it really matter? Am I being paranoid?

    :?

    unfortunately no I didn't try cashback as it stated that you had to be a *new* customer. I didn't think I would count.
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