Prime Delivery never arrived

21
Posted 18th Sep 2020
Hello,

I made an order through Amazon Prime via the website. It had the Prime logo next to the product, I remember as I specifically wanted the product quickly. It has been 8 days and it hasn't arrived. I talked to Amazon via the live chat and they are saying because it was a third party product it is down the seller and not their responsibility.


I went back and checked the invoice and under delivery it says "One Day Delivery" does this mean it was a Prime product? Also any ideas how to proceed from here?


Thanks
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