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    Problem with Bt Homehub 2.0 & Updating PC's Ethernet Drivers

    My sis has just had the new BT Broadband Router 2.0 delivered and when trying to install via ethernet it keeps on saying that it cant find any wireless adapter or ethernet connection even though it is pugged in via the PC's ethernet port to the routers ethernet port, called BT helpline who were about as useful as an ashtray on a motorbike, told me that its a PC hardware problem and the ethernet driver needs to be updated???

    I havent got a clue how to update the drivers or where to start!!, when i go to the Device Manager there is a yellow question mark next to the tickbox "ethernet adapter" and when i click in to properties it tell me the driver needs updating, can anyone help please??

    Specs are (are right clicking properties on "My computer"

    Windows XP SP3
    Evesham
    Intel R Pentium R, 4CPU
    2.66 GHZ
    2.69 GHZ
    1gb ram

    Any help would be much appreciated, cheers

    5 Comments

    We'd need to know what Motherboard you have to be of any help.

    Original Poster

    shauneco;5810977

    We'd need to know what Motherboard you have to be of any help.



    How do i found find that out:?

    try plugging the old hub back in then open the device manager right click the ethernet port tab and click update driver, allow it to conect to windows update or plug the old hub in and do a manual search for drivers.

    let us know if it works :thumbsup:

    Original Poster

    jambo1082;5811016

    try plugging the old hub back in then open the device manager right click … try plugging the old hub back in then open the device manager right click the ethernet port tab and click update driver, allow it to conect to windows update or plug the old hub in and do a manual search for drivers.let us know if it works :thumbsup:



    She has the old hub back in and tried that but it wouldnt find the drivers, when she connected the new hub the internet worked fine connecting via wireless from a laptop, so it has to be the ethernet drivers, but i just cant find the updated driver,

    I cant remember how to find what motherboard she has, i know how have to go to the "run" option but cant remember what to enter to access the info on the motherboard,

    Original Poster

    Nio idea how she has done it, but she has managed to sort it from the driver cd she found!!, rep left for your help, cheers all
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