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    Problems already on Vostro Notebook 1000

    Ok it happened when i first got the notebook but i thought nothing of it and just switched it off then back on again, its now happened a second time....

    What happens that when im using it for a bit then the screen would just freeze and went all black apart from a little fuzzy white square, now its just did it again and its went all white on the screen with a black little fuzzy square box :x :x

    im thinking of phoning Dell tomorrow and getting a replacement sent out, im thinking it could be the graphics card ??

    maybe...just a hunch !!

    what does everyone think or has any of this happened to you already ??

    35 Comments

    Kind of sounds like its overheating, what kind of surface do you have it on?

    Graphics is intergrated mate, so its not a card its built in the motherboard.

    That does sound like the gfx card/chip, Possibly an incorrectly installed driver?

    Format the laptop.

    Mines been fine except for the battery which was resolved.

    Iom-RF

    That does sound like the gfx card/chip, Possibly an incorrectly installed … That does sound like the gfx card/chip, Possibly an incorrectly installed driver?



    I agree, maybe windows update installed new drivers and made a driver conflict? I would say it is definitely drivers.

    Original Poster

    Im going to download new drivers for the video from the Dell website

    we went in and had a look at the dates before we done it, the date was 02/03/07, the new driver is dated 11/07/2007

    we will have that a go and see, ill keep you posted

    thanks for the posts guys

    Original Poster

    Do you think it would be a good idea to go thru all the updates for the Vistro 1000 on the Dell support website to make sure my laptop has them all ??

    Applications (3)
    Audio (1)
    Bios (1)
    Chipset (1)
    Communication (3)
    Diagnostics (2)
    Mouse & Keyboards (2)
    Network (3)
    System Utilities (1)
    Video (1)

    Thats how many there is for each different type of update

    Yes, All the lastest hardware/software updates for that machine should improve the system stability/functionality.

    Original Poster

    cool, ill try them all out

    fingers crossed.

    oh i sent you a pm Iom-RF

    saxo if u have any probs just phone dell. they come out next day and sort the prob....if its a graphix prob they will prob replace the motherboard

    Original Poster

    what they come out and come to your home and sort it there and then ??

    Original Poster

    taz or Iom,

    what does all they updates mean ?

    like Bios and communications, diagnostics etc

    Original Poster

    I tried to update the Bios and it said Error 5 "i dont have rights" lol

    but errrr im Admin

    yeah they come to you and fix it there and then. well they did with 2 of my friends. ring the number off their site.

    BIOS is really ur motherboard settings etc communications id say is certain ports etc..usb serial etc....diagnostics i think is like ur system cleaner, defrag etc? i could be wrong on them all lol

    you should install all updates of vista and also ur machine updates. As with having vista (new and still not bug free) there is always bits and bobs being tweek'd and thats what the updates are..just tweeks to make ur pc stable etc

    Basic Input Output System

    The BIOS makes sure all the other chips, hard drives, ports and CPU function together.

    Original Poster

    wonder why it isnt allowing me to update Bios ?? i am logged in as Admin

    hmmmm

    Original Poster

    how do you mean both Taz ? (vista and also ur machine updates)

    do i just update them all from the dell website? just like what im doing just now?

    saxo_appeal

    how do you mean both Taz ? (vista and also ur machine updates)do i just … how do you mean both Taz ? (vista and also ur machine updates)do i just update them all from the dell website? just like what im doing just now?



    Taz meant you can get the latest Vista supported drivers/updates for alot of things from the microsoft updates, Aswell as the hardware drivers etc from Dell.

    Original Poster

    so ill go to microsoft to get all the updates for Vista, you wouldnt happen to have a link Iom do you ?

    My head is buzzing from all this all day !!

    thanks

    Saxo sorry i didnt reply
    the BIOS download you've downloaded right click it and click RUN AS ADMINISTRATOR

    saxo_appeal

    so ill go to microsoft to get all the updates for Vista, you wouldnt … so ill go to microsoft to get all the updates for Vista, you wouldnt happen to have a link Iom do you ?My head is buzzing from all this all day !! thanks



    It should be : update.microsoft.com/mic…18b

    :thumbsup:

    Original Poster

    t0mm

    Saxo sorry i didnt replythe BIOS download you've downloaded right click … Saxo sorry i didnt replythe BIOS download you've downloaded right click it and click RUN AS ADMINISTRATOR




    thanks t0mm, i did that and i think it worked, all i got was a flash of a black screen in an open window then it quickly went away again.....

    lol dont know if that was meant to do the trick or not !:whistling:

    Original Poster

    Does anyone use the little dell support ixon at the bottom right of your screen on the toolbar?
    is it one of those things that slows the laptop down a bit and should i just delete it

    It doesnt slow mine down i keep it there

    me too lol

    Original Poster

    ok im downloading it again

    you guys are on here pretty late, you not got beds to go to ?? lol

    Could ask you the same thing :giggle:

    Nah i'm talking to a few friends on msn.

    Original Poster

    hehe, well i suppose so!

    Original Poster

    t0mm or taz i have sent you pm's

    replied m8....im off to bed...ill check my messages in the morning, but ill be around after 5pm if ya need owt....

    night

    Original Poster

    replied to you, im off to bed aswell. had wee muck about with the laptop lol

    god im tired now, you lot keeping me up...its not on Grrrr

    rofl

    Hey guys, can I ask a quick question about the Dell vostro range in here? I know its listed on the website as for small businesses, but I'm looking to buy a laptop for my sister for uni, and it seems I can configure something for the best price/spec with the vostro range, is it fine for home users to buy them aswell? Do I have to tell a fib to dell if I ever have to call them out via warranty?

    - Mikey

    Also if you have problems with your Dell machine, try the live chat thats available from their support section, thats what i used to do and it saved calling dell also meant you didnt get stuck in a queue for ages either.

    Yes its fine to order for small businesses
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