Problems with 365 games

Hi i ordered the xbox 360 camera from 365 games on 8th november for £14.99
Then my friend said he wanted it so he ordered through mine but paid via paypal and paid £15.99 with £1 extra for the fast delivery

His came on 12th nov

Mine has yet to come/be disptached is still said being processed on my account even though i was charged on 10th ive contacted 365 games and they asked for my paypal reference so i gave them it -- that was a week ago and no-one has got back to me

Does anyone have a phone number for them as this is really peeing me off

Daniel

11 Comments

Lol that's what you get for being tight & not paying the extra £1 :lol:

Original Poster

sadiebabes

Lol that's what you get for being tight & not paying the extra £1 :lol:


no they said my payment hasnt been received -- i paid via paypal saving me the hassle of typing in all my card details

here i will post what they replied back

Date: 2007-11-14 15:19:31
Name: Jon

Message:

Hi, do you have the paypal transaction id for your order? It is still processing because the system cannot see any payment for the order or the payment has not cleared yet.


Thanks
365games

Forward them your paypal receipt? Start a dispute?

Original Poster

sadiebabes

Forward them your paypal receipt? Start a dispute?


But then if the dispute goes through i dont get my camera just my money back and 365 sell the camera now for £19
Wish there was some contact number or email address

How did you email them in the first place? If you open a paypal dispute you don't have to escalate it to a claim straight away... Just wait and see what they say...

Original Poster

sadiebabes

How did you email them in the first place? If you open a paypal dispute … How did you email them in the first place? If you open a paypal dispute you don't have to escalate it to a claim straight away... Just wait and see what they say...


If you go on their website theres a contact us in the top ok will open the dispute thanks

dandoc2

If you go on their website theres a contact us in the top ok will open … If you go on their website theres a contact us in the top ok will open the dispute thanks




Wasn't there a "reply to" address on the email that you received back from them?

Domain name: 365games.co.uk Registrant: Xbite … Domain name: 365games.co.uk Registrant: Xbite Registrant type: UK Individual Registrant's address: The registrant is a non-trading individual who has opted to have their address omitted from the WHOIS service. Registrar: Fasthosts Internet Ltd [Tag = FASTHOSTS] URL: http://www.fasthosts.co.uk Relevant dates: Registered on: 29-Jan-2005 Renewal date: 29-Jan-2009 Last updated: 04-Mar-2007 Registration status: Registered until renewal date. Name servers: ns1.365games.co.uk 88.208.222.198 ns2.365games.co.uk 88.208.222.199 WHOIS lookup made at 16:30:24 21-Nov-2007



"The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service. " ?

Original Poster

sadiebabes

Wasn't there a "reply to" address on the email that you received back … Wasn't there a "reply to" address on the email that you received back from them?


No its on their website you make a answer and post it and they give you a number to check back on but no email address or anything

Have opend a dispute

And have left you rep

Thanks Danny boy! Hope it gets sorted out for you... If not tell your mate that they got the order numbers mixed up & the one he has is yours :lol:

Original Poster

sadiebabes

Thanks Danny boy! Hope it gets sorted out for you... If not tell your … Thanks Danny boy! Hope it gets sorted out for you... If not tell your mate that they got the order numbers mixed up & the one he has is yours :lol:


lol i "borrowed" his uno code

I tried to leave you rep sadie but it said ive got to spread it around first but take note i will leave you some
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