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    problems with cex

    bought a ide 2.5 hard drive of cex 3 weeks ago, received it 1.5 weeks later installed in laptop but was faulty, have returned drive and all information to cex but so far nothing. Have emailed them 4 times but no answer. Sent the item recorded deliverly and know they have it. What is the crack with cex and returns anybody else had sim......

    5 Comments

    SuperEd

    did you buy it via paypal ? if so make a claim - thats what i had to do to get them to refund - they are cowboys

    Original Poster

    did pay via paypal,but postage was another £2.00

    SuperEd

    dougle34

    did pay via paypal,but postage was another £2.00



    just keep emailing them and claim via paypal - funny enough when i put a claim in they finally answered

    Original Poster

    just put claim in via poaypal but will not let me up it too incled p&p

    report them to trading standards or easier to consumer direct
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