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    Problems with dvdcrave

    Hi i ordered a few hd dvds from dvd crave and having checked my bank account ive been charged £1 extra per dvd for an "overseas transaction"

    Has anyone else been charged like me - should i have been charged

    As ive ordered off foreign sites before america and japanese and never been charged extra

    Daniel

    13 Comments

    No this does not seem right !
    I have ordered lots from overseas & never had this happen !

    Original Poster

    snowtiger;1809262

    No this does not seem right !I have ordered lots from overseas & never … No this does not seem right !I have ordered lots from overseas & never had this happen !



    the price on the statement showed the austrailian dollars then the converted rate -- but why should i pay for conversions

    This is 99% likely a bank charge. I seriously doubt DVD Crave would (or could) do this.

    When I use my visa debit online and get charged in USD, they charge me £1 "overseas something or other" charge.

    When I use my Mastercard and get charged in USD, I get charged the amount in GBP without any extra charge.

    So i'm guessing it was your bank that charged you the extra? That's why I tend to pay foreign transactions via paypal, what you see is what you pay. Long live DealExtreme and Playasia :lol:

    Original Poster

    Shengis;1809320

    So i'm guessing it was your bank that charged you the extra? That's why I … So i'm guessing it was your bank that charged you the extra? That's why I tend to pay foreign transactions via paypal, what you see is what you pay. Long live DealExtreme and Playasia :lol:



    well i used my dads as i hadnt got paid - dunno what account he has but he goes to me today you owe me money for the extra fees

    Is there anyway i can contest the charges

    you can't contest it. it's the exchange fee

    dandoc2;1809374

    well i used my dads as i hadnt got paid - dunno what account he has but … well i used my dads as i hadnt got paid - dunno what account he has but he goes to me today you owe me money for the extra fees Is there anyway i can contest the charges



    I wouldn't have thought so. Most accounts have something in their t&c's along the line of : We charge x percent minimum £x per transaction on foreign purchases.

    Might be worth getting your dad to check what it says on his account though. Pretty sure all mine say minimum of £2-£3 the ripoff ******s :x

    Original Poster

    dmissy13;1809398

    you can't contest it. it's the exchange fee



    not really cheap dvds now then-- got another 5things on order - might as well cancel them

    not really cheap dvds now then-- got another 5things on order - might as … not really cheap dvds now then-- got another 5things on order - might as well cancel them



    Try ezydvd.au they take paypal and theres no exchange fee

    Original Poster

    dmissy13;1809700

    Try ezydvd.au they take paypal and theres no exchange fee



    dvd crave have been pants ive had like 6 films cancelled because of no stock - not gunna buy any more hd dvds from austrailia will just get them here

    Banned

    dmissy13;1809700

    Try ezydvd.au they take paypal and theres no exchange fee



    It's ezydvd.com.au/ I think ;-)

    i ordered 12 dvds 6 different orders from ezydvd and all arrived with no problems

    It's http://www.ezydvd.com.au/ I think


    thats the one! lol
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