Problems with upstairs neighbours, advice please?
Hello there, I’m after some advice really. We live in a flat with another flat above. A family of 5 moved in above in September ‘17. Met them, introduced ourselves etc. They asked if I could hear them & I said yes I can hear you talking, kids running around, doors slamming etc. They asked so I thought I’d be honest in the hope they may be a little more considerate. They asked about our jobs etc and I said my husband wakes for work at 4am & my son and I aren’t far behind so we all go to bed early, son 7pm & us 9pm. I believe I’m quite tolerant however their noise is getting me down & I work from home so hear more than if I was out of the house. They are a Hindu family and the man regularly chants, morning, daytime and evening. The two older children go to school & seem to walk home alone. At 3pm they all go to bed until 6.30pm. Just as I’m trying to settle / read to our son, they wake. The screaming, banging, singing, etc is non stop. The cooking smells are all day everyday and their extractor seems to blow straight down into our bathroom window so I have to keep it shut. They have regular ‘meetings’ upstairs with around 40 people all singing, the noise is unbearable & their front door is left wide open. The one issue that is causing me greatest worry is that they leave the children alone, 1year, 4 years and 8 years in half term / weekends. It might be 10 mins to shop but I’ve noticed it’s up to an hour sometimes. I can hear the baby crying and it breaks my heart. So I feel torn, if I again speak to them it’s going to cause an issue, I want to report them for leaving the children alone as this is so wrong. They moved from India a year ago so I’m thinking that they possibly don’t know that it’s not the done thing in the UK. I’m aware i could log with local council in regard to noise. I’m scared of being called a racist when it’s completely not true. If I speak to social services, it’s so obvious that it’s me. The only time we get any peace is one hour on a Sunday morning when they all go to church. The rest of the time, they are in. The baby only goes out for that one hour a week, nothing else. I sound so nosey but our flats are in such close proximity that they walk by our windows. I do hope you lovely lot can help me feel a bit better. Thanks for reading