promblem withxbox live points bought from gamestation

hi, im looking for some help with this for when i go back to gamestation tomorrow.

i bought some xbox live points from gamestation this afternoon, i took them home and went to redeem them, i put in the code and hit the done button and it went to register them like it normally does, however about 20 secs later i got an error message on screen and my 360 went back to the dash board.

i checked to see if the points had been added however hey hadnt so proceeded to enter the code again but just got the message invalid code please enter a correct code, i tried doing it on the xbox live site but that just came up with code has already been used, i contacted xbox live who insisted the code hadnt been used when they checked it and it was still valid so try again,

anyway 8 phone calls later and after one of them tried to enter the code themself by using my acount and even a manager trying to enter the code got the same message about the code being already being used still ibut still insist the code hasnt been used and said if it doesnt work by the morning either scan the front and back of the card and send and then wait 72 hours for them to contact me to see if they will replace the code or just take it back to game station and ask for a replacement or refund.

ive rang gamestation who said they cant really do anything because it was sealed when i bought it and the problem happened entering the code and because they get them direct from microsoft, that its them who have to sort but they said if i come in the morning they will contact microsoft and see what they have to say.

i kow a long post however im wondering what peoples thoughts are on this and what i should say to gamestation when i go tomorrow? should i insist on a replacement? either way hopefully i can get something sorted.

14 Comments

WOW trouble

You bought an item from GS. It didn't work. Therefore it's their responsibility to make good.

Don't let them pass the buck onto m$.

is a problem with xbox live market place, mate was having the same trouble earlier, now working :thumbsup:

Original Poster

esq3585;4561411

is a problem with xbox live market place, mate was having the same … is a problem with xbox live market place, mate was having the same trouble earlier, now working :thumbsup:



just tried the code again however its still saying code has been used

PM your code...il tell you.

Original Poster

vengod;4561485

PM your code...il tell you.



sure thing, want my gamer tag and pass while im at it? cred cards bank details? lol;-)

Textreme;4561504

sure thing, want my gamer tag and pass while im at it? cred cards bank … sure thing, want my gamer tag and pass while im at it? cred cards bank details? lol;-)




No, Points dont work on your account, but they may do mine

Original Poster

but then i wont have points and you will so lose lose for me lol

But you dont have the points anyhoo lol

Original Poster

true, but i still paid for them lol

lol

Yeah you did.

Original Poster

just tried to enter the code again but it still coming up with this code has already been used

Banned

i can understand gs not wanting to replace them
people could just buy them use the codes and say they didnt work

i think this will be down to ms to sort out as only they can see the code hasnt been used

Original Poster

gamestation said they will contact ms to find out before they decide what they want to do, thing is, ms say it hasnt been used but when i try to redeem the code it says its already been used.
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