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    Proof of postage and Proof of delivery

    Sorry if this has been asked before, but could someone please explain the differences of the above please?

    thanks

    22 Comments

    Banned

    proof of postage shows you posted it, it doesnt show it was received the other end

    as it says on the tin really

    Proof of postage is free - just ask at the Post Office and they'll give you a receipt showing the recipient's name & address. Proof of delivery requires registered post or recorded delivery. Recorded is a small supplement on top of normal post, registered is a more expensive next day service which includes insurance for more valuable items.

    Original Poster

    inicholson;8096578

    Proof of postage is free - just ask at the Post Office and they'll give … Proof of postage is free - just ask at the Post Office and they'll give you a receipt showing the recipient's name & address. Proof of delivery requires registered post or recorded delivery. Recorded is a small supplement on top of normal post, registered is a more expensive next day service which includes insurance for more valuable items.



    what would be considered a 'valuable item' or worth sending via registered? (for compensation purposes ofcourse)

    ele-font;8096642

    what would be considered a 'valuable item' or worth sending via … what would be considered a 'valuable item' or worth sending via registered?



    Anything over £39 really.

    ele-font;8096642

    what would be considered a 'valuable item' or worth sending via … what would be considered a 'valuable item' or worth sending via registered?



    I think valuable is over £35

    Banned

    ele-font;8096642

    what would be considered a 'valuable item' or worth sending via … what would be considered a 'valuable item' or worth sending via registered?



    you can get rm to compensate up to £39 with proof of postage, the same as you can with recorded, anything over £39 will not be covered with proof of postage or recorded delivery

    Original Poster

    what if, for example, the value is £5-6 and buyer has yet to receive an item (or claims not have received item) and was sent unregistered?

    repped all so far.

    ele-font;8096804

    what if, for example, the value is £5-6 and buyer has yet to receive an … what if, for example, the value is £5-6 and buyer has yet to receive an item (or claims not have received item) and was sent unregistered?repped all so far.



    there is no such thing as registered post anymore

    recorded delivery provides proof of delivery only
    special delivery provides full tracking from start to finish

    if the buyer claims to have not received and was not sent recorded it is impossible for you to prove otherwise

    Banned

    ele-font;8096804

    what if, for example, the value is £5-6 and buyer has yet to receive an … what if, for example, the value is £5-6 and buyer has yet to receive an item (or claims not have received item) and was sent unregistered?repped all so far.



    then you will have to take their word for it, and refund them, then claim from rm if you got proff of postage, if you didnt then you will have to just lose the costs involved

    Original Poster

    surely this means that all 'dishonest' buyers can claim they have not received goods and seller has the hassle of claiming and losing out?

    Banned

    ele-font;8096998

    surely this means that all 'dishonest' buyers can claim they have not … surely this means that all 'dishonest' buyers can claim they have not received goods and seller has the hassle of claiming and losing out?



    yep, the same way dishonest sellers can say they have sent

    ele-font;8096642

    what would be considered a 'valuable item' or worth sending via … what would be considered a 'valuable item' or worth sending via registered? (for compensation purposes ofcourse)



    It's not just valuble items, it could be paperwork that has no monetary value(Apart from the cost of a few sheets of A4), but would cost a lot to replace if misplaced.
    Not sure if it's still the case, but yoiu may need consequential loss insurance.

    This doesn't apply to you, but general information.

    ele-font;8096998

    surely this means that all 'dishonest' buyers can claim they have not … surely this means that all 'dishonest' buyers can claim they have not received goods and seller has the hassle of claiming and losing out?



    thats correct has been going on for many years,whatever the value any ebay items should be sent recorded at a minimum,your p&p charges should reflect this

    Original Poster

    sassie;8097007

    yep, the same way dishonest sellers can say they have sent



    but seller would have 'proof of postage' to hand to prove item has been sent?
    I see what you mean however

    Banned

    boothy;8097060

    thats correct has been going on for many years,whatever the value any … thats correct has been going on for many years,whatever the value any ebay items should be sent recorded at a minimum,your p&p charges should reflect this



    +1 best post in thread

    Banned

    proof of postage only proves you sent `something` - you could post an empty envelope and get a p-o-p it has little/no value in any disagreement siuation.

    Banned

    ele-font;8097435

    but seller would have 'proof of postage' to hand to prove item has been … but seller would have 'proof of postage' to hand to prove item has been sent? I see what you mean however



    it doesnt mean they actually sent what you had paid for, it just means you sent something

    Original Poster

    tangramman;8097491

    proof of postage only proves you sent `something` - you could post an … proof of postage only proves you sent `something` - you could post an empty envelope and get a p-o-p it has little/no value in any disagreement siuation.



    sassie;8097508

    it doesnt mean they actually sent what you had paid for, it just means … it doesnt mean they actually sent what you had paid for, it just means you sent something



    its the case that they didn't receive 'anything'..
    also how does 'proof of delivery' prove that the seller has sent the 'actual' item?

    Banned

    ele-font;8097694

    its the case that they didn't receive 'anything'..also how does 'proof of … its the case that they didn't receive 'anything'..also how does 'proof of delivery' prove that the seller has sent the 'actual' item?



    it doesnt really, i suppose the same could be said for recorded mail or special delivery

    Original Poster

    sassie;8097714

    it doesnt really, i suppose the same could be said for recorded mail or … it doesnt really, i suppose the same could be said for recorded mail or special delivery



    hmm.. Anyhow thanks all for your replies. rep left

    It could be said, buyer feedback is as important as seller feedback. I still feel although sellers are responsible for delivery, there are dishonest buyers who take advantage of this, which is a shame. :whistling:

    thanks again guys :thumbsup:

    ele-font;8097694

    its the case that they didn't receive 'anything'..also how does 'proof of … its the case that they didn't receive 'anything'..also how does 'proof of delivery' prove that the seller has sent the 'actual' item?



    Proof of postage proves that you sent something to a specific recipient/address. You'd have to be quite devious to send something (that's almost certainly going to arrive) which looks like you posted the actual item but it somehow "fell out" of the packaging (at which point surely it's your own fault for inadequately packaging it - I recently received a CD from Amazon marketplace in a plain brown envelope, amazingly the case was broken but the sender claimed they'd packed it according to Amazon's guidelines). All without arousing suspicion at the post office when you try to post a damaged/unsealed empty envelope!
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