PS4 controller

Found 27th Nov 2016
Hi guys I've had a PS4 since release, the 2 pads I got with the console both had to be replaced (thumb grips come off) However both replacement pads are now broken! 1st one the R2 is broken & the 2nd one the thumb grip has ripped again, do you think it's worth contacting Sony again? Also is the new version of the pad worth buying?
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ive repaired the trigger before its really simple and cheap to do.
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