PS4 Wifi Issues......

20
Found 28th Dec 2016
Upgraded the youngest from a PS3 (years old but still going strong) to a PS4 for Christmas, and thought it was odd that it took hours and hours for him to download updates. Turns out he is only get about 3.3kbps over wifi! Never had these issues with the PS3, or any other console in the house.

I only get around 30mbps on Fibre (old house in a village) but every other device works fine in any part of the house.
I have tried changing the router settings (Sky Broadband and Hub) but not having much luck. Will Homeplugs solve/help the problem or is the PS4 faulty?

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20 Comments

I havent come across any wifi issues with my PS4, are you able to connect via an ethernet cable, thats how i have mine set up and downloads fly.

hard wire is always better than WiFi . much stabler connection . I suprsingly get faster speed from wired connection compared to WiFi and I have 200mbps . although I am with virgin and using a superhub 3.0 but yeah if you can get power line . just seen some posted for £25 about 10 mins ago .

is it factory setup PS4? no external themes or anything else been installed?
how far away is the PS4 from the router? have you tried a different position.

Or maybe a different channel on your router

Original Poster

Almeida

I havent come across any wifi issues with my PS4, are you able to connect … I havent come across any wifi issues with my PS4, are you able to connect via an ethernet cable, thats how i have mine set up and downloads fly.



Unfortunately not, there is no socket nearby and it would be very difficult to get one from the router up into his bedroom because of where the socket is currently.

I have a PS4 of my own, this has no issues but is only one room away rather than upstairs and on the opposite side of the house.

Run a speed test from another wifi device, it could be your channel on the router,

Original Poster

HammadKhalil

hard wire is always better than WiFi . much stabler connection . I … hard wire is always better than WiFi . much stabler connection . I suprsingly get faster speed from wired connection compared to WiFi and I have 200mbps . although I am with virgin and using a superhub 3.0 but yeah if you can get power line . just seen some posted for £25 about 10 mins ago .



Thanks, but unable to have a wired connection.

hornblowerracing

Unfortunately not, there is no socket nearby and it would be very … Unfortunately not, there is no socket nearby and it would be very difficult to get one from the router up into his bedroom because of where the socket is currently.I have a PS4 of my own, this has no issues but is only one room away rather than upstairs and on the opposite side of the house.



Swap the new PS4 with your setup, see if it works?

Original Poster

ashh150

is it factory setup PS4? no external themes or anything else been … is it factory setup PS4? no external themes or anything else been installed?how far away is the PS4 from the router? have you tried a different position.Or maybe a different channel on your router



Factory standard, no themes. PS4 is upstairs and the opposite side of the house, but his PS3 and Xbox 360 work fine in that room.

Will a channel change help? Currently set on Auto, do I just pick a channel on the router settings and that's it?

Original Poster

ashh150

Swap the new PS4 with your setup, see if it works?



Yeah, could try this in the morning.

Original Poster

westy125

Run a speed test from another wifi device, it could be your channel on … Run a speed test from another wifi device, it could be your channel on the router,



All others seem fine?

hornblowerracing

Thanks, but unable to have a wired connection.




any reason?

You can get any length ethernet cable

We have our running under the floorboards to the places it's needed.


PS4 wireless speeds are abysmal and it is a known issue

my xbox one is super fast on wifi while both of my ps4 suck at downlaoding.

Original Poster

benjammin316

any reason?You can get any length ethernet cableWe have our running under … any reason?You can get any length ethernet cableWe have our running under the floorboards to the places it's needed.PS4 wireless speeds are abysmal and it is a known issue



Yes, it's not my house to be pulling up the carpets and floorboards.

hornblowerracing

Yes, it's not my house to be pulling up the carpets and floorboards.




Gotcha! X)

You could try changing the MTU on the Network setup, this worked for me ( I use 1473) and has worked for many others.

You can see how to do it here, hope this helps.

wikihow.com/Inc…eed


could try a powerline adaptor. if it's an old house, the brick walls will block a lot of the signal.

The wifi issue on PS4 is not something new. That's a design problem. Mine is a C chassis and it also has very low download speeds when it's on and connected to wifi but it works just fine when it's on standby and downloads on max speed. If you search you'd see lots are having issues but not all know about this because they're using fast speed internets. The problem become apparent when your modem and your connection are both basics. The only permanent fix to the issue is to use a cables connection to ps4.

could also try a wifi booster, plug one upstairs near his bedroom. an connect ps4 to it. worked well for my brother

Original Poster

Got some powerline adaptors from Currys for £23, problem is solved.

Move the PS4 into the room where the router is temporarirly and see if the wifi signal improves, also try changing the router channel to either 1 or 6 its preferable to not leave it on auto, you could also download inssider to see what channel other devices in the area are using and switch to one of those.

techspot.com/dow…tml
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