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    puk code

    Son has an LG Cookie phone, have all the boxes, manuals etc but cannot find puk number. Screen on phone has come up that he needs to input this code/number cannot find anywhere. Any ideas or do we need to get this from Virgin? Thanks

    7 Comments

    You need to phone virgin i think I had this problem as well.
    Used another mobile to ring them..........

    call virgin 789 from any virgin mobile x x

    The PUK code is requested after you have entered your PIN 3 times, contact customer services for your network and request your PUK code. They will ask you some security questions and issue your PUK code so you can get access to your phone again.

    ye u need to go contact them, it happened a few times to my fone to, its on orange thou

    if you goto virginmobile.co.uk and sign in to your account you can get your PUK from there

    Original Poster

    Thanks for all the help, all sorted now.

    it happened to me i just changed sims and mostly the puk code will be on the sim package
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