Query re paypal releasing funds and ebay

Found 13th Oct 2008
Anyone heard this before? I bought something quite expensive off someone on fleabay. I have not left feedback yet as it is a voucher we have not used yet so don't know if there will be any problems with it. They have wriotten to say that "PAYPAL" (not ebay) have said they will not release funds without me having left positive feedback. I was not intending to do so until had used the voucher and knew everything was ok. Has anyone heard of this before or does it sound fishy. Thanks

15 Comments

Nah, Ebay and Paypal now hold the money for users with feedback of less than 100 until positive feedback is left, or 21 days have passed without a dispute being raised.

i read on the eby boards this morning theres a delay in paypal releasing money thats on hold at the moment due to technical difficulties

Original Poster

thanks guys just thought it wasa bit fishy - wil let the guy have his cash then

fairy;3182260

thanks guys just thought it wasa bit fishy - wil let the guy have his … thanks guys just thought it wasa bit fishy - wil let the guy have his cash then



I wouldn't. I'd use the voucher first to make sure everything is ok. Paypal hold the funds for your safety, to make sure you can get your money back in case of a problem.

i sold my ds and paypal have held the money, i have 100% feedback, and the person who bought it left me positive feedback on saturday but they are still holding the money, i think its stupid

babyxxxxx;3182493

i sold my ds and paypal have held the money, i have 100% feedback, and … i sold my ds and paypal have held the money, i have 100% feedback, and the person who bought it left me positive feedback on saturday but they are still holding the money, i think its stupid



What if you had bought an 'as new' ds from someone and they sent you a faulty one? would you think it was so stupid then? I know I wouldn't lol. someone said up there ^^^^ that paypal are having problems with funds being held at the moment. I wouldnt worry, it will soon sort itself. :thumbsup:

Banned

If you leave positive feedback, then the seller might not even send it to you and paypal will not help you. Its the new rules. Seller must send first.

Banned

ChipSticks;3182570

What if you had bought an 'as new' ds from someone and they sent you a … What if you had bought an 'as new' ds from someone and they sent you a faulty one? would you think it was so stupid then? I know I wouldn't lol. someone said up there ^^^^ that paypal are having problems with funds being held at the moment. I wouldnt worry, it will soon sort itself. :thumbsup:


but then the buyer wouldnt have left positive feedback. Not so stupid now! :whistling:

ChipSticks;3182570

What if you had bought an 'as new' ds from someone and they sent you a … What if you had bought an 'as new' ds from someone and they sent you a faulty one? would you think it was so stupid then? I know I wouldn't lol. someone said up there ^^^^ that paypal are having problems with funds being held at the moment. I wouldnt worry, it will soon sort itself. :thumbsup:



but couldnt it happen you send the "as new" ds to someone, they say its faulty send you back a broken ds (not the one you sent out) pay pal give them the money back and they have your ds, and you end up with no money and a broken one

im just annoyed that i cant have my money, as i needed to buy something that ends in an hour doesnt look like i'll be getting it now, stupid paypal

Banned

babyxxxxx;3182660

but couldnt it happen you send the "as new" ds to someone, they say its … but couldnt it happen you send the "as new" ds to someone, they say its faulty send you back a broken ds (not the one you sent out) pay pal give them the money back and they have your ds, and you end up with no money and a broken one


This is exactly why you should take a photo of expensive items before posting out (especially the serial numbers). I mark my things with an ultraviolet pen.

Banned

babyxxxxx;3182680

im just annoyed that i cant have my money, as i needed to buy something … im just annoyed that i cant have my money, as i needed to buy something that ends in an hour doesnt look like i'll be getting it now, stupid paypal


buy it anyway. You have 7 days to pay.

csiman;3182700

This is exactly why you should take a photo of expensive items before … This is exactly why you should take a photo of expensive items before posting out (especially the serial numbers). I mark my things with an ultraviolet pen.



thanks, never thougth of that but now i know for next time :thumbsup:

csiman;3182705

buy it anyway. You have 7 days to pay.



its one of those buy it now but you have to pay instantly by paypal, hopefully will get relisited

finally have a reply after 5 emails lol, still no money tho


Thank you for contacting PayPal, my name is Al and I am happy to assist you
today.

I understand your concern is about the payment you have received but was
put on hold. I will be more than willing to assist you further. Since the
yuletide season is fast approaching, the PayPal system has been flooded by
a large volume of transactions recently. As a result, eBay and PayPal
experienced some technical issues that affected some of our batch tools
being used to release the hold for the transactions immediately.

Rest assured that we take these issues very seriously and we sincerely
apologize for any inconvenience this issue has brought to you. We are aware
that this is completely unacceptable for valued customer like you since you
have been a PayPal member since Jan. 10, 2008. We hope you could attest to
the fact that this is the first time this kind of issue arised.

But please be advised that we have a technical team working 24/7 and is
dedicated to resolve this and ensure that this won't happen again.

We already have a record for the number of times you have contacted us
about this issue so rest assured that your transaction details will
definitely be prioritized and forwarded to the relevant department for
release ASAP."

We are committed to making your PayPal experiences pleasant and fulfilling.

Sincerely,
Al
PayPal European Services
PayPal, an eBay Company
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