Hello all, just want a bit of info, I ordered an item from America, in total including $14.94 postage it cost me roughly $32.99, the postman left a leaflet 2 days ago saying I owe customs £12.99, so I emailed the company I ordered from and told them I was not accepting the package as there was customs to be added and that I would like a refund, they emailed me back and said when they received the package they would only refund the $18.99 I paid for the item and not my postage costs, can try do that? I paid via PayPal, if I had have thought first I could have waited till it was returned and claimed all my money back of PayPal. is there anything I can do to get it all back?
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