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    Question about Orange bill

    Banned
    ok, this is the drill... tomorrow my orange payment is meant to come out BUT i havent got the money in my account right now to pay for it... what can i do? shall i cancel the direct debit and ask to pay double next month or what? anyone had experience with this before?

    thanks

    34 Comments

    call orange to discuss when u can pay, if u get charges from ur bank ppl maybe u shud cancel the dd. Make sure u speak to orange too.

    Banned

    get an agreed overdraft on your bank account pronto

    Banned

    Ask the internet

    or

    Call Orange and see if they can help.

    No idea. Toss a coin.

    Original Poster Banned

    sassie;4076371

    get an agreed overdraft on your bank account pronto



    i have already asked about an overdraft but its not possible on the card i have apparently

    Banned

    can you not borrow the money to deposit into your account today

    Original Poster Banned

    sassie;4076419

    can you not borrow the money to deposit into your account today



    nope have tried that to, really have no way of paying it. i thought the DD was next week until the bill arrived today! lol

    Banned

    DangerGod;4076433

    nope have tried that to, really have no way of paying it. i thought the … nope have tried that to, really have no way of paying it. i thought the DD was next week until the bill arrived today! lol



    bill arrived today and its coming out tomorrow? is this for BB or phone contract, neither of mine come out that quick

    Original Poster Banned

    sassie;4076446

    bill arrived today and its coming out tomorrow? is this for BB or phone … bill arrived today and its coming out tomorrow? is this for BB or phone contract, neither of mine come out that quick



    phone contract, yeh its never arrived a day before this was the first time. usually it comes a week or so before

    Banned

    DangerGod;4076466

    phone contract, yeh its never arrived a day before this was the first … phone contract, yeh its never arrived a day before this was the first time. usually it comes a week or so before



    i dont think speaking to orange is going to help, it will already be in the pipeline to be pulled from your account, but you do need to speak to your bank or somehow find the money, as if it is refused you will get bank charges, then you will have to fight to get them back

    alright dg. if you've already paid then its too late.

    If you haven't then....
    What you can do is 'lose' ur card. Ring up the bank to tell them you've lost it and to cancel any direct debits.
    The direct debit won't go through, contact orange to tell them about the situation and that you'll inform them when you get ur new card or agree that they can take out the amount next month.

    You won't get any charges and it won't affect ur credit rating :thumbsup:

    Original Poster Banned

    sassie;4076485

    i dont think speaking to orange is going to help, it will already be in … i dont think speaking to orange is going to help, it will already be in the pipeline to be pulled from your account, but you do need to speak to your bank or somehow find the money, as if it is refused you will get bank charges, then you will have to fight to get them back



    i see, someone who used to work there advised me to cancel the DD and start it again next month.. i guess i will need ring my bank and cancel it i have no choice

    Original Poster Banned

    King of Thieves;4076505

    alright dg. if you've already paid then its too late.If you haven't … alright dg. if you've already paid then its too late.If you haven't then....What you can do is 'lose' ur card. Ring up the bank to tell them you've lost it and to cancel any direct debits.The direct debit won't go through, contact orange to tell them about the situation and that you'll inform them when you get ur new card or agree that they can take out the amount next month.You won't get any charges and it won't affect ur credit rating :thumbsup:



    cheers mate that sounds good to me

    Banned

    DangerGod;4076509

    i see, someone who used to work there advised me to cancel the DD and … i see, someone who used to work there advised me to cancel the DD and start it again next month.. i guess i will need ring my bank and cancel it i have no choice



    if you just cancel the dd you it will effect your credit report, also they could disconnect your phone, i cannot believe you cant borrow £40 odd quid for a day or two :?

    Banned

    your card has no details on that a dd could be set up from, your card details are not your bank details

    Original Poster Banned

    sassie;4076533

    if you just cancel the dd you it will effect your credit report, also … if you just cancel the dd you it will effect your credit report, also they could disconnect your phone, i cannot believe you cant borrow £40 odd quid for a day or two :?



    well none of my friends have the money sas as we were all laid off at x-mas

    How will claiming you've lost your card stop a DD coming out of the bank tomorrow?

    Original Poster Banned

    sassie;4076538

    your card has no details on that a dd could be set up from, your card … your card has no details on that a dd could be set up from, your card details are not your bank details



    so saying i lost the card wouldnt work?

    Original Poster Banned

    deb8z;4076552

    How will claiming you've lost your card stop a DD coming out of the bank … How will claiming you've lost your card stop a DD coming out of the bank tomorrow?



    i dont know it was kings idea lol

    deb8z;4076552

    How will claiming you've lost your card stop a DD coming out of the bank … How will claiming you've lost your card stop a DD coming out of the bank tomorrow?



    Worked for me with stupid fitnessfirst (i hate them, they are the devil incarnate :x)

    It wasn't the next day though, it was about a week or 2 before the direct debit was due.

    Banned

    DangerGod;4076562

    so saying i lost the card wouldnt work?



    you can say you lost your card, but that has nothing to do with DD's, you may as well cancel the DD now and contact orange if there is no way of funding it

    Original Poster Banned

    sassie;4076579

    you can say you lost your card, but that has nothing to do with DD's, you … you can say you lost your card, but that has nothing to do with DD's, you may as well cancel the DD now and contact orange if there is no way of funding it



    ok im gunna have to. thanks for the help

    I agree with sassie i cant see claiming you have lost your card word work under normal circumstances.

    Borrowing it would be a lot easier and depositing it today,.silly question but are you absolutely sure nobody can lend it you,g/friend,relative etc

    Banned

    ......or instead of spending the last 30 minutes debating this on the internet, he could have called Orange and they would have sorted something out for him.

    Genius.

    Original Poster Banned

    deb8z;4076617

    Borrowing it would be a lot easier and depositing it today,.silly … Borrowing it would be a lot easier and depositing it today,.silly question but are you absolutely sure nobody can lend it you,g/friend,relative etc



    no way of getting it today, i know its only 40quid but my friends are skint, i dont live at home or near family now

    Original Poster Banned

    DanJackson;4076630

    ......or instead of spending the last 30 minutes debating this on the … ......or instead of spending the last 30 minutes debating this on the internet, he could have called Orange and they would have sorted something out for him. Genius.



    i wanted to see if anyone had experienced this before, and what the best way to go about it was.

    You'll have a slim chance of getting it stopped now. You usually need to cancel a direct debit at least 48 hours in advance.

    If they take the payment and you go overdrawn you'll get a bank charge.
    If you cancel DD or the bank rejects it, orange will charge you an administration fee (usually between £10 and £20).

    Just check who'll charge you more for admin costs and use the one that'll charge you least amounts. No matter what whichever way you choose you'll have to pay one an admin fee.

    second thing u can do is change ur account type to one where u can get an overdraft. Pretty sure they can do this on the same day.

    Have you checked your previous statements to see WHEN the payment comes out? The case for my Orange BB is that it the Direct Debit is applied for on the 3rd, but is actually taken out 10 working days later. Meaning i don't have to have the money in there till about 9 days later.

    Banned

    yes as already said you need to check when you other payments come came out, it should be same time each month within a dayish

    OK, I work for Orange.
    If the funds aren't in the acc the payment bounces, the billing computer will try again in a few days if it still can't draw the funds it'll write to you and you can then call in and pay with a card.
    It's better to call and tell the billing team the payment isn't going to go through and they can then flag the acc, missing one payment isn't too bad.
    If your more than half way through the contract you can (unless they've changed it again!) always drop one tariff if you can get by on the fewer texts/minutes. . .

    Banned

    orange isnt his problem, the bank is

    Indeed, but if it only delays the DD for a few days there won't be a problem as far as Orange is concerned
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