question about play.com fuji camera at £13.49

Banned 39 replies
Found 22nd Feb 2008
Hi can anybody tell me if they ordered and received the camera Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green). at play.com for the price of £13.49.I ordered this item sometime ago and not received the camera but have received a email today saying it was put on thier website at the wrong price and has been cancelled.Do I have any rights.

39 Comments

no...

Nope... but it was worth ordering just incase.

i had same email - shame - as i want a really cheap camera to keep in car - we had a bit of a prang last week - and went into back of car at roundabout - no great damage to either party - said we were sorry exchanged names and thought they would ring next day for insurance details - they didnt - today we gets a letter from the police saying no charges will be taken against us!! really peeved at other party no need to go to police - they will most probably try to claim compensation for nothing!!

so i am going to keep camera and notebook with already written questions to ask - saying that we wont have another one now for another 6 years!!

rant over and i am still peeved not getting camera

Original Poster Banned

sorry about the prang..surely we have some rights,if you buy say a dvd at hmv and it is priced at £9.99 but the real pce is £11.99 they would have to sell it for the advertised price.is this not a similar thing?? have emailed consumer direct to ask for advice so will wait for thier answer.

holly100;1616575

i had same email - shame - as i want a really cheap camera to keep in car … i had same email - shame - as i want a really cheap camera to keep in car - we had a bit of a prang last week - and went into back of car at roundabout - no great damage to either party - said we were sorry exchanged names and thought they would ring next day for insurance details - they didnt - today we gets a letter from the police saying no charges will be taken against us!! really peeved at other party no need to go to police - they will most probably try to claim compensation for nothing!!so i am going to keep camera and notebook with already written questions to ask - saying that we wont have another one now for another 6 years!!rant over and i am still peeved not getting camera


For cases like this a digital camera is not valid proof, I think something to do with the ability to easily doctor and edit images, your best bet is a disposable camera for £2/£3 tops. If it goes out of date before being used then that is good and no great financial loss also if your car gets nicked you havent got the hassle of whether its covered etc too.

podd2000;1616586

sorry about the prang..surely we have some rights,if you buy say a dvd at … sorry about the prang..surely we have some rights,if you buy say a dvd at hmv and it is priced at £9.99 but the real pce is £11.99 they would have to sell it for the advertised price.is this not a similar thing?? have emailed consumer direct to ask for advice so will wait for thier answer.



HMV don't have to sell the DVD at that price. Most of the time they will to avoid any confrontations. But they don't actually have to.

podd2000;1616586

sorry about the prang..surely we have some rights,if you buy say a dvd at … sorry about the prang..surely we have some rights,if you buy say a dvd at hmv and it is priced at £9.99 but the real pce is £11.99 they would have to sell it for the advertised price.is this not a similar thing?? have emailed consumer direct to ask for advice so will wait for thier answer.



forget it and move on,its been discussed a thousand times on here

CHEERS HARLZER - great idea - cheaper too!

Not had the email yet, but am just waiting for it.

Nobody has posted in the thread that they have received it

Same e-mail.......... "advertised at wrong price" etc. Still worth a try I guess

Jimboy

I still havent had the dreaded email

harlzter;1616608

For cases like this a digital camera is not valid proof, I think … For cases like this a digital camera is not valid proof, I think something to do with the ability to easily doctor and edit images, your best bet is a disposable camera for £2/£3 tops. If it goes out of date before being used then that is good and no great financial loss also if your car gets nicked you havent got the hassle of whether its covered etc too.



Digital cameras and phone cameras are valid proof for claiming car insurance if you are in an accident.
directline.com/mot…htm
flixya.com/pos…aim

I ordered this camera with play.com when the price was 13.49, but to be honest, never expected to recived it. However, I just login to my account, and couldn't believe my eyes! It shows "packing" at the moment! I will wait another day to see if I will recived dispatched email from them. And will update the progress if I know more.

chh33;1630322

I ordered this camera with play.com when the price was 13.49, but to be … I ordered this camera with play.com when the price was 13.49, but to be honest, never expected to recived it. However, I just login to my account, and couldn't believe my eyes! It shows "packing" at the moment! I will wait another day to see if I will recived dispatched email from them. And will update the progress if I know more.



bl00dy hell , so does mine!

kelly_o_fanatic;1630339

bl00dy hell , so does mine!



Scrap that, :-( gone back to processing (still better than order taken though!)

Original Poster Banned

Just got this email from consumer direct..

Thank you for your enquiry to Consumer Direct. Your reference number for this case is SE486046 which should be quoted in all further correspondence regarding this case.



Whether, indeed, you had constructed a legally binding contract with the trader will depend on several factors. Firstly, whether the trader sent an email confirming your order or merely an acknowledgement. If your order was confirmed and the monies taken, then it could be argued that a contract was formed. Secondly, I would refer you to the trader’s website terms & conditions, which probably state when a contract is formed and by using the website and placing an order, it will be deemed that you have agreed to these absolutely.
It might also be worth mentioning that if you knew the cameras to be of an exceptionally low price and ordering two might be seen as such, that it would be seen as reasonable that it was quite clear that an obvious mistake has been made. Again I would refer you to the trader’s terms & conditions as to their stance in such circumstances.
Also, any offer of sale is seen in law as an invitation to treat and therefore the trader is not legally bound to sell the goods at the price advertised, or at all.
In conclusion, if after careful consideration of the above, you feel that a legally binding contract exists between yourself and the trader, by cancelling the order the trader only has to put you back in the position you were in as if the contract did not exist.

Ah well

kelly_o_fanatic;1631976

Scrap that, :-( gone back to processing (still better than order taken … Scrap that, :-( gone back to processing (still better than order taken though!)



That only means they are trying to take money from your bank account, it's their standard process. Anyway, I'm sure we will know more about this tomorrow.

I just received this email:

Your order for Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green) has been posted.

Please note PLAY.COM will show on your statement.

Please allow 3-5 days delivery.

Please check the following order information:

Title: Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green)
Price: GBP 12.82
Delivery Cost: FREE
Payment: Credit Card


Used my UCAS card to get 5% discount too.

Edit: checked status now says cancelled, my account also shows no play.com transaction.

Just got the dispatched email from Play.com and also have a reference number to track the delivery. And login to my account, in my order history section, it clear shows that item posted 26/2/2008. So, I assumed I will get it either tomorrow or Thursday.

I have just had an email from play.com.....

Your order for Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi … Your order for Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green) has been posted.Please note PLAY.COM will show on your statement.Please allow 3-5 days delivery.Please check the following order information:Order reference: 123247621Title: Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green)Price: GBP 12.82Delivery Cost: FREE Payment: Credit Card



I got quidco on it, and used 5% discount!

coolestaj;1633549

I just received this email:Your order for Fuji FinePix Z10FD 7.0 … I just received this email:Your order for Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green) has been posted.Please note PLAY.COM will show on your statement.Please allow 3-5 days delivery.Please check the following order information:Title: Fuji FinePix Z10FD 7.0 Megapixel Digital Camera (Wasabi Green)Price: GBP 12.82Delivery Cost: FREE Payment: Credit CardUsed my UCAS card to get 5% discount too.Edit: checked status now says cancelled, my account also shows no play.com transaction.



After reading your post I have checked my play.com account, and it says posted 26/02/08 and has a tracking number

chh33;1633676

Just got the dispatched email from Play.com and also have a reference … Just got the dispatched email from Play.com and also have a reference number to track the delivery. And login to my account, in my order history section, it clear shows that item posted 26/2/2008. So, I assumed I will get it either tomorrow or Thursday.



Same as me, can you track yours yet? Not tracking for me yet

kelly_o_fanatic;1633736

Same as me, can you track yours yet? Not tracking for me yet



Just tried it, and no, can't track it at the moment, but I won't worry to much.

chh33;1633761

Just tried it, and no, can't track it at the moment, but I won't worry to … Just tried it, and no, can't track it at the moment, but I won't worry to much.



Me neither, usually takes a few hours until you can track something.

Just sounded like you had been able to track yours, thats why I was checking :thumbsup:

Banned

podd2000;1632057

Just got this email from consumer direct..Thank you for your enquiry to … Just got this email from consumer direct..Thank you for your enquiry to Consumer Direct. Your reference number for this case is SE486046 which should be quoted in all further correspondence regarding this case.Whether, indeed, you had constructed a legally binding contract with the trader will depend on several factors. Firstly, whether the trader sent an email confirming your order or merely an acknowledgement. If your order was confirmed and the monies taken, then it could be argued that a contract was formed. Secondly, I would refer you to the trader’s website terms & conditions, which probably state when a contract is formed and by using the website and placing an order, it will be deemed that you have agreed to these absolutely.It might also be worth mentioning that if you knew the cameras to be of an exceptionally low price and ordering two might be seen as such, that it would be seen as reasonable that it was quite clear that an obvious mistake has been made. Again I would refer you to the trader’s terms & conditions as to their stance in such circumstances.Also, any offer of sale is seen in law as an invitation to treat and therefore the trader is not legally bound to sell the goods at the price advertised, or at all.In conclusion, if after careful consideration of the above, you feel that a legally binding contract exists between yourself and the trader, by cancelling the order the trader only has to put you back in the position you were in as if the contract did not exist. Ah well



lol owned :thumbsup:

Just checked and still not tracking.

Have had parcels turn up before now and not been able to track them at all

Mine isn't cancelled anymore, I have a tracking number but i cannot track it at the moment.

Just checked, parcel is now tracking. I should receive it today.

holly100;1616575

i had same email - shame - as i want a really cheap camera to keep in car … i had same email - shame - as i want a really cheap camera to keep in car - we had a bit of a prang last week - and went into back of car at roundabout - no great damage to either party - said we were sorry exchanged names and thought they would ring next day for insurance details - they didnt - today we gets a letter from the police saying no charges will be taken against us!! really peeved at other party no need to go to police - they will most probably try to claim compensation for nothing!!so i am going to keep camera and notebook with already written questions to ask - saying that we wont have another one now for another 6 years!!rant over and i am still peeved not getting camera


It's actually a crime to fail to report an accident.

My Camera arrived at about 8:30am!

Cant believe I actually got this for £12.82!

Original Poster Banned

SOB SOB SOB!!:cry:

podd2000;1638803

SOB SOB SOB!!:cry:



Sorry :oops:

Dont mean to make it worse!

I wasnt expecting this, not sure why a few of us got it and majority didnt.

Original Poster Banned

Anyway am glad you ot yours:thumbsup:

podd2000;1638951

Anyway am glad you ot yours:thumbsup:



Awwwww, rep given :thumbsup:

Nice comment. Unusual to get someone like that when it comes to a misprice.

kelly_o_fanatic;1638245

My Camera arrived at about 8:30am!Cant believe I actually got this for … My Camera arrived at about 8:30am!Cant believe I actually got this for £12.82!



Mine arrived at about that time, not had a play round with it, but you can't complain for £12.82.

coolestaj;1639872

Mine arrived at about that time, not had a play round with it, but you … Mine arrived at about that time, not had a play round with it, but you can't complain for £12.82.



I havent played with it yet, but have had a quick look at the book.

I agree, you cant argue for £12.82 (take it you were cheeky and used the manchester met discount? Same here!)

Better camera than the one I have in one way at least because this one has a rechargable battery. One I have now is eating batteries at the moment! Bought some rechargable ones but still not great. In all other ways the camera is pretty much the same, although optical zoom is not as high on the new camera

kelly_o_fanatic;1638245

My Camera arrived at about 8:30am!Cant believe I actually got this for … My Camera arrived at about 8:30am!Cant believe I actually got this for £12.82!



:thumbsup:Hey well done I missed the original deal or would have probably gone for it myself!:thumbsup:

What bugs me is we all know these deals are misprices so a good likelyhood they will get cancelled and when they do some people go into a strop saying the law says they have to honor the advertised price wasting trading standards time and that of consumer direct when they could be channeling the time/money into genuine cases!

To me its like a form of risk free gambling you either get a dirt cheap bargain like this or your money back! If an order gets cancelled you move on to the next deal.

But when a genuine member gets a real bargain like you did then i am happy for them, its the ones who order in bulk for ebay stopping others getting a look in that peeves me

harlzter;1640624

:thumbsup:Hey well done I missed the original deal or would have probably … :thumbsup:Hey well done I missed the original deal or would have probably gone for it myself!:thumbsup: What bugs me is we all know these deals are misprices so a good likelyhood they will get cancelled and when they do some people go into a strop saying the law says they have to honor the advertised price wasting trading standards time and that of consumer direct when they could be channeling the time/money into genuine cases!To me its like a form of risk free gambling you either get a dirt cheap bargain like this or your money back! If an order gets cancelled you move on to the next deal.But when a genuine member gets a real bargain like you did then i am happy for them, its the ones who order in bulk for ebay stopping others getting a look in that peeves me



I dont usually go for mis-prices because they are usually items we dont need, but I actually needed a camera. If I do go for a mis-price then I usually order and then forget about it until the company contacts me, I know from the start that its 99% certain I wont get anything from it

Only seen 2 other people posting that they got this deal, not sure how many there actually are. I am hoping that all those that receive it actually use/give it as a present. I REALLY hope that they dont end up on ebay. Really annoys me that not everyone gets an item and the ones that do only ordered to make a profit.

kelly_o_fanatic;1640679

I dont usually go for mis-prices because they are usually items we dont … I dont usually go for mis-prices because they are usually items we dont need, but I actually needed a camera. If I do go for a mis-price then I usually order and then forget about it until the company contacts me, I know from the start that its 99% certain I wont get anything from itOnly seen 2 other people posting that they got this deal, not sure how many there actually are. [COLOR=Blue]I am hoping that all those that receive it actually use/give it as a present.[/COLOR] I REALLY hope that they dont end up on ebay. Really annoys me that not everyone gets an item and the ones that do only ordered to make a profit.



Exactly, if its not something I have a use/need for it goes in the emergency prezzie box, I am useless at remembering birthdays, ive even been known to forget my own!! So having a box of back-up presents in a combinaion of male/female/unisex/and in adults and kids vaieties too. Ive lost count of the number of times my eldest two (5 and 7) come home from school saying its so and so's party tonight when they have had the invitation two weeks ago and "forgotten" about it

Because Parcelforce's mistake, I only recived the camera this morning. Haven't really got time to played with it, or read the manual book. To be honest, I don't really need a new camera, since my Canon IXUS 75 still works fine. I ordered this simply because I assumed it will get cancelled! I didn't even use Quidco! Luckily I used the 5% student discount. Anyway, will keep it as a gift, for now.

For the mis-price items, I never ordered more than one, and always keep it if I recived them. I can understand why some people order more than one (I think there was a person who ordered five cameras in this case), and I got no problems if they would like to sell for profits, but part of me just think it's not right. Anyway, I'm glad I got this.
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